Transmission intake that captures drivability status up front
Tell us the transmission symptoms, whether the vehicle is drivable, and who's authorized to approve the repair, plus a photo of the dash warning light — so you know which enquiries are worth a bay before you call back.
The exact intake your transmission repair leads complete
This is the real 7-question guided intake for Transmission Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified transmission repair lead should tell you
Diagnosis and repair of transmission problems such as slipping, hard shifting, fluid leaks, warning lights, or a vehicle that won't move — intake needs to establish drivability, symptom type, and transmission style before a bay is booked.
- Symptoms Vehicle Showing
- Transmission Vehicle Have
- Vehicle Undrivable Because Transmission
- Mechanic Already Diagnosed Transmission
- Make, Model, And Year
- Owner Or Authorized Approve
- Soon Repair Service
The questions your team needs answered
Every transmission repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What symptoms is your vehicle showing? | Symptom selection is the strongest scoring signal — a stuck or non-shifting vehicle indicates a more urgent, higher-cost repair than a warning light alone. |
| What type of transmission does your vehicle have? | Transmission type tells the shop which technician or specialty tools the job needs before it's scheduled. |
| Is the vehicle currently undrivable because of the transmission issue? | An undrivable vehicle raises both urgency and the odds of a tow-in, so this answer heavily influences the lead's priority. |
| Has a mechanic already diagnosed the transmission issue? | Knowing a mechanic already diagnosed the issue reframes the call as a quote or second opinion instead of an open diagnostic visit. |
| What is the make, model, and year of the vehicle? | Captures the detail in the customer’s own words so you’re briefed before the first call. |
| Are you the owner or authorized to approve repairs on this vehicle? | Confirming the submitter can approve repairs avoids booking a bay for someone who still needs to check with the actual vehicle owner. |
| How soon do you need the repair service? | The requested timeframe, combined with drivability, separates same-day emergencies from leads that are still comparison shopping. |
How Cliont scores transmission repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Slipping or delayed shifting
- Unusual noises or grinding
- Transmission warning light on
- Vehicle won't shift or move
- Not sure
- Vehicle Undrivable Because Transmission: yes
Urgency signals
- Fluid leak under vehicle
- Immediately
See the lead your team receives
Transmission Repair Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for transmission repair workflows
| Cliont capability | Transmission Repair application |
|---|---|
| Weighted lead scoring | Symptoms like a vehicle that won't shift or move carry more weight than a warning light alone, so the score reflects real repair severity, not just that a form was submitted. |
| Urgency detection | Combines the undrivable yes/no answer with the 'how soon' timeframe to flag tow-in and immediate-need vehicles separately from drivable, exploratory enquiries. |
| Authorization gate | Flags leads where the submitter isn't the owner or authorized decision-maker so front desk staff don't book a bay before confirming who's actually approving the repair cost. |
| CRM routing | Sends transmission type and drivability status into the CRM record so service advisors can pre-assign the right technician or lift before the vehicle arrives. |
Common transmission repair lead scenarios
Won't shift, needs it now
Vehicle won't move, the driver marks it undrivable, and needs the repair immediately — this combination pushes the lead straight to High Priority.
Slipping but still driving
Symptoms point to slipping or delayed shifting, but the vehicle is still drivable and the owner says within a month — a real repair, just not a tow-in emergency.
Already diagnosed elsewhere
The owner answers yes to a mechanic already diagnosing the issue, so intake can flag this as a second-opinion or quote request rather than a blind diagnostic visit.
Not sure what's wrong
Symptom answer is 'Not sure' and transmission type is also unknown — still routes as a lead, but the shop knows to expect a diagnostic conversation, not a pre-scoped repair.
Someone else's vehicle
The person filling out the form isn't the owner or authorized to approve repairs, which lowers the lead's readiness even if the symptoms themselves look serious.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More general auto repair intake templates
Transmission Repair lead-intake FAQs
How does the intake treat a 'Not sure' symptom answer?
'Not sure' is one of the selectable options on the symptoms question and still carries weight toward the lead score, so vague descriptions still surface as a lead rather than getting filtered out — the shop just knows to expect a diagnostic conversation first.
Does the intake separate automatic, manual, and CVT jobs?
Yes — the transmission type question captures automatic, manual, CVT, or not sure, so a shop can route or prioritize leads by which technicians or parts availability apply.
What actually makes a transmission lead 'urgent'?
Urgency is driven by the undrivable question and the timeframe question together — a vehicle marked undrivable that also needs service immediately scores highest, while a drivable vehicle on a 'within a month' timeline scores lower even with serious symptoms.
Why does the intake ask if a mechanic already diagnosed the issue?
This flags whether the lead is coming in for a fresh diagnostic or already has a known problem and wants a quote or second opinion, which changes how the front desk should prep the call.
Why ask if the person is the owner or authorized to approve repairs?
Transmission work is a high-cost repair, so confirming the person can actually approve the job before you book a bay avoids scheduling around someone who still has to check with the vehicle owner.
How is this different from the Vehicle Diagnostic or Check Engine Light intake?
This intake assumes a transmission-specific complaint — shifting, slipping, noise, leaks, or a stuck vehicle — while Vehicle Diagnostic and Check Engine Light are for open-ended or dash-light-triggered issues that haven't been narrowed down yet.
Turn transmission repair visitors into qualified jobs
Give every transmission repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.