By the Cliont product team
Acne facial lead intake for skincare and esthetics professionals

Every acne facial enquiry, scored before it reaches your CRM

Every acne facial lead answers about their skin concern, medication status, and recent treatment history, plus uploads skin photos, so you can see who's ready for a chair before you confirm the booking.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 5
How would you describe your current skin concern?
Occasional breakouts
Persistent acne
Post-acne marks or scarring

The exact intake your acne facial leads complete

This is the real 5-question guided intake for Acne Facial — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified acne facial lead should tell you

A targeted facial for breakout-prone skin that combines deep cleansing, extractions, and exfoliation to treat active acne, clogged pores, or post-acne marks.

  • Would Describe Current Skin
  • Free Prescription-Strength Acne Medications
  • Had Any Facial Treatments
  • Soon Would Like Schedule
  • Skin Sensitive Or Easily

The questions your team needs answered

Every acne facial intake asks these — and why each one matters.

QuestionWhy it matters
How would you describe your current skin concern?Persistent acne and clogged pores carry the highest weights, so this answer separates active breakout cases from cosmetic or maintenance requests.
Are you currently free of prescription-strength acne medications on your face?A client who confirms they're off prescription-strength medication scores higher, since active retinoid or isotretinoin use often means the treatment needs to be postponed.
Have you had any facial treatments or procedures in the past two weeks?Flagging a facial or procedure within the past two weeks lets you catch a possible contraindication before booking extractions on recovering skin.
How soon would you like to schedule this facial?This answer isn't scored but tells you whether to prioritize the lead for this week's schedule or route it into a longer-term nurture sequence.
Is your skin sensitive or easily irritated?Sensitivity isn't weighted, but it tells your esthetician to plan gentler extractions and exfoliation ahead of the appointment.

How Cliont scores acne facial leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Occasional breakouts
  • Persistent acne
  • Post-acne marks or scarring
  • Clogged pores or blackheads
  • Free Prescription-Strength Acne Medications: yes

See the lead your team receives

Acne Facial Lead

88/100
High Priority
Skin concernPersistent acne
Off prescription-strength medicationYes
Recent facial treatmentNo
Preferred timingThis week
Sensitive or reactive skinNo
Skin photo uploadedYes
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow clients and members through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the appointment

Smart questions adapt to their appointment and capture the full scope.

They add reference photos

Inspiration and reference photos come attached, so you prep the right look.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for acne facial workflows

Cliont capabilityAcne Facial application
Weighted answer scoringPersistent acne and clogged-pore answers push a lead's score higher than occasional breakouts, so your most treatable acne cases surface first.
Conditional flaggingA 'yes' to recent facial treatments is flagged on the lead so you can review possible contraindications before confirming an extraction-heavy appointment.
Photo upload captureClose-up skin photos are collected with the intake so you can gauge acne severity and plan extraction time before the client sits down.
CRM lead routingMedication-free clients describing persistent acne are routed to your CRM as appointment-ready, separate from exploratory or medicated leads that need a follow-up call first.

Common acne facial lead scenarios

Persistent acne, ready this week

The client selects persistent acne as their concern, confirms they're off prescription-strength medication, and wants an appointment this week — the highest-weighted combination the intake can surface.

Recent facial or peel

The client had another facial treatment in the past two weeks, which the intake flags so you can decide whether to reschedule instead of holding a chair for a possible irritation risk.

Still on prescription acne medication

The client is currently using a prescription-strength topical or oral acne treatment, which the intake weights lower than a medication-free client so you can follow up about clearance before booking.

Just exploring options

The client picks 'just exploring options' for timing rather than a firm booking window, signaling a nurture lead rather than one worth holding an immediate appointment slot for.

Sensitive, reactive skin

The client flags easily irritated skin alongside their acne concern, which doesn't lower their score but tells you to plan a gentler extraction and exfoliation approach ahead of the visit.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book appointments

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

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Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
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Acne Facial lead-intake FAQs

How does the intake treat clients currently on prescription acne medication?

The intake asks directly whether the client is free of prescription-strength acne medication. Clients who confirm they're off medication score higher, while active retinoid or isotretinoin users are flagged so you can decide whether to require clearance or reschedule.

What happens if a client had a facial or procedure in the last two weeks?

That answer is captured and surfaced on the lead so you can screen for possible irritation or contraindications before confirming extractions or exfoliation on skin that's still recovering.

Does the timing question affect the lead score?

The scheduling timeframe question is descriptive rather than weighted, so it helps you triage this week's requests separately from longer-term interest without inflating or lowering the score itself.

How does the intake decide which skin concern matters most?

Persistent acne and clogged pores carry the highest weights in the skin concern question, ahead of occasional breakouts and post-acne marks, so leads describing active breakouts rank above those seeking cosmetic touch-ups.

Will a sensitive-skin answer disqualify a lead?

No. The sensitivity question isn't scored — it's there to help you plan a gentler treatment approach for that appointment rather than to filter the lead out.

What photos should I request from acne facial leads?

Ask for a close-up of the main breakout area in natural light and a full, makeup-free face photo so you can pre-assess severity before the client arrives, which the intake collects alongside their answers.

Turn acne facial visitors into qualified appointments

Give every acne facial visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.