Know which lash extension leads are worth appointment time
Whether it's a first-time full set, a fill, or a removal, the intake captures service type and style preference before clients book, with current lash photos attached, so you know exactly what's coming into the chair.
The exact intake your lash extensions leads complete
This is the real 5-question guided intake for Lash Extensions — the same flow your customers finish before you ever pick up the phone.
What a qualified lash extensions lead should tell you
The application, refill, or removal of individual synthetic or silk lash fibers on natural lashes, spanning new full sets, maintenance fills, and standalone removals that each require different chair time and prep.
- This First Time Getting
- Lash Service Interested In
- Style Or Look
- Have Lash Extensions That
- Soon Would Like Book
The questions your team needs answered
Every lash extensions intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is this your first time getting lash extensions? | Identifies first-time clients so you can plan extra time for a patch test or consultation before their appointment. |
| What type of lash service are you interested in? | Distinguishes full sets, fills, and removals so the appointment is scheduled and priced for the right amount of chair time. |
| What style or look are you hoping for? | Tells your team the desired look in advance so the right lash curl, length, and thickness are prepped before the client arrives. |
| Do you currently have lash extensions that need to be removed first? | Flags clients arriving with another salon's extensions still on, so removal time gets added to the booking instead of running over. |
| How soon would you like to book your appointment? | Separates clients ready to book this week from those just browsing, so faster-moving leads reach your CRM first. |
How Cliont scores lash extensions leads
Every answer is weighted automatically — no manual review required.
Value signals
- Full new set
- Fill or touch-up
- Removal only
- Not sure
- As soon as possible
- This week
Disqualifiers
- Not sure yet
See the lead your team receives
Lash Extensions Lead
From first click to qualified lead
Follow clients and members through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the appointment
Smart questions adapt to their appointment and capture the full scope.
They add reference photos
Inspiration and reference photos come attached, so you prep the right look.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for lash extensions workflows
| Cliont capability | Lash Extensions application |
|---|---|
| Lead scoring | Weights full sets and fills higher than removal-only requests, and prioritizes clients ready to book this week over those just exploring options. |
| Photo capture | Collects a close-up of the client's current lashes before booking so your team can assess density, existing extensions, and removal needs ahead of time. |
| CRM routing | Sends qualified appointments to your CRM tagged with service type and style preference, so your schedule reflects real chair-time needs, not just a generic booking. |
| First-timer detection | Surfaces new clients from the first-time question so front desk staff can build in patch-test or consultation time before confirming the slot. |
Common lash extensions lead scenarios
First-time full set, wants it soon
A new client selects a full new set and wants an appointment as soon as possible, but the first-timer flag lets you plan extra time for a consultation and sensitivity check.
Returning client booking a fill
An existing client picks fill or touch-up and books within the week, a lower-effort, high-frequency visit the intake can slot in quickly without a full consult.
Switching salons, needs removal first
The client currently has extensions from elsewhere that need to be removed before any new work, so the intake flags extra chair time for removal ahead of a fresh set.
Removal-only request
A client only wants extensions taken off with no new set booked, a lower-ticket service the intake still captures accurately so it isn't scheduled like a full appointment.
Undecided on style, just browsing
A client selects 'not sure yet' on style and 'just exploring options' on timing, signaling they need more information before committing to a booked slot.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book appointments
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More skincare and esthetics intake templates
Lash Extensions lead-intake FAQs
Can the intake flag clients who need a patch test or extra consultation time?
Yes. The first-time lash extensions question identifies new clients so you can plan for a patch test or longer consultation before their appointment slot.
Does the intake catch clients who already have extensions from another salon?
Yes. The question about existing extensions needing removal flags this upfront, so you can schedule the added removal time instead of being surprised in the chair.
Will I know what style or look the client wants before they arrive?
The intake asks whether they want a natural, dramatic, or wispy look, or if they're undecided, so you can select the right lash curl, length, and thickness in advance.
How does the intake prioritize leads who want to book quickly?
Clients who select 'as soon as possible' or 'this week' for timing score higher than those 'just exploring options,' so faster bookers surface first in your CRM.
What if a client isn't sure whether they need a fill or a new set?
A 'not sure' answer on service type still scores as a viable lead, letting your team follow up to clarify rather than losing the enquiry.
Is a removal-only request treated the same as a full set booking?
No. Removal-only selections are captured distinctly from full sets and fills, so you can schedule and price the shorter appointment accordingly.
Turn lash extensions visitors into qualified appointments
Give every lash extensions visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.