Know which oven and range repair leads deserve an estimate
Homeowners tell you the appliance type, fuel source, and exact issue — from a gas smell to an error code — before you commit to a truck roll. Photos of the model plate and control panel arrive with every submission so your team can quote with confidence.
The exact intake your oven and range repair leads complete
This is the real 6-question guided intake for Oven and Range Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified oven and range repair lead should tell you
Diagnostic and repair intake for ovens, ranges, and combo units, covering the appliance type, fuel source, and specific fault so a technician arrives with the right parts and safety awareness.
- Appliance Repair
- Fuel Or Power Type
- Issue Experiencing With Appliance
- Soon Repair Completed
- Property Owner Or Authorized
- Appliance Still Under Manufacturer
The questions your team needs answered
Every oven and range repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of appliance needs repair? | Knowing whether it's an oven, range, or combo unit tells the technician which parts and diagnostic tools to bring. |
| What is the fuel or power type of the appliance? | Gas versus electric determines which certification the assigned technician needs and whether safety precautions apply on arrival. |
| What issue are you experiencing with the appliance? | This is the heaviest-weighted question in the catalog, so the selected fault type drives most of the lead's overall score. |
| How soon do you need the repair completed? | Segments the lead so you can route, price, and prioritize it correctly. |
| Are you the property owner or an authorized decision-maker for this repair? | The yes/no weighting (9 vs 3) flags whether the person submitting can actually approve and pay for the repair. |
| Is the appliance still under a manufacturer or extended warranty? | Warranty status affects whether the job is a billable repair visit or should be redirected to the manufacturer. |
How Cliont scores oven and range repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- No power or won't ignite
- Not heating or cooking properly
- Gas smell or burning odor
- Displaying error code
- Other issue
- This week
Urgency signals
- Broken knobs or controls
- Immediately/emergency
See the lead your team receives
Oven and Range Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for oven and range repair workflows
| Cliont capability | Oven And Range Repair application |
|---|---|
| Weighted issue scoring | Issue-type answers are scored on a scale from broken knobs (4) up to gas smell (10), so your team can see at a glance which oven and range leads carry the most urgency or safety concern. |
| Warranty status capture | The warranty question separates billable repair jobs from ones that should be redirected to a manufacturer, keeping unpaid warranty calls from filling your dispatch queue. |
| Decision-maker verification | The ownership/authorization question flags tenant-submitted leads at a lower weight so your team can confirm landlord approval before committing a technician. |
| Photo upload capture | Model plate and control panel photos are collected up front, giving technicians the model number and any visible error code before they leave for the appointment. |
Common oven and range repair lead scenarios
Gas smell reported
A homeowner selects 'Gas smell or burning odor,' the highest-weighted issue in the catalog, so the lead scores as high priority and should be flagged for immediate callback rather than queued with routine requests.
No power or won't ignite
The appliance won't start at all, which scores heavily but doesn't carry the same safety flag as a gas odor — the intake still routes it as high priority without the emergency framing.
Appliance still under warranty
The homeowner isn't sure or confirms manufacturer warranty coverage, which changes whether the job is billable and lets your team decide to redirect the lead instead of dispatching a paid visit.
Tenant without authorization
The person answering isn't the property owner or an authorized decision-maker, which scores lower on that question and signals your team should confirm who can approve the repair and payment before scheduling.
Cosmetic issue, just researching
A homeowner reports broken knobs or controls and says they're 'just exploring options' rather than needing repair soon, producing a lead your team can nurture instead of prioritizing for same-week dispatch.
Connect Cliont to your workflow
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Book jobs
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Notify your team
Email, SMS, Slack
Automate follow-up
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Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More appliance repair intake templates
Oven and Range Repair lead-intake FAQs
How does the intake treat a reported gas smell differently from other faults?
Gas smell or burning odor carries the highest weight in the issue-type question, so those leads score above other fault types like error codes or heating problems, helping your team recognize which enquiries need a faster response.
Does the intake ask about warranty coverage before I quote the job?
Yes, homeowners are asked whether the appliance is under manufacturer or extended warranty. That answer arrives with the lead so you can decide whether to dispatch a paid technician or redirect the homeowner to their warranty provider.
How do you distinguish an oven repair from a range or combo unit issue?
The first question asks the homeowner to specify oven, range/stovetop, or combo oven/range unit, so leads arrive labeled by appliance type instead of your team having to call and ask before scheduling.
What if the homeowner doesn't know whether the appliance is gas or electric?
The fuel-type question includes a 'Not sure' option, so uncertain answers still reach you rather than stalling the form, and your team can confirm on the call or ask for a photo of the appliance nameplate.
How does the intake handle renters who can't approve a repair?
The ownership question weights 'yes' at 9 and 'no' at 3, so leads from tenants who aren't decision-makers score lower and flag that you may need landlord approval before scheduling or invoicing.
What uploads come through with an oven or range repair lead?
Homeowners can submit photos of the model plate or serial tag and the control panel or display, which helps your technician confirm parts and error codes before the visit instead of diagnosing blind.
Turn oven and range repair visitors into qualified jobs
Give every oven and range repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.