See pest type, ownership, and pet safety before you quote
Ask which pest is active, whether it's a first sighting or ongoing, and confirm the caller can authorize service before you commit a technician to the job. Photos of the pest activity route straight to your CRM with the answers attached.
The exact intake your general pest control leads complete
This is the real 6-question guided intake for General Pest Control — the same flow your customers finish before you ever pick up the phone.
What a qualified general pest control lead should tell you
Scheduled treatment for common household pests—ants, roaches, spiders, rodents, and similar nuisance issues—inside or around a residential or commercial property, as distinct from specialized termite, bed bug, or wildlife jobs.
- Pest Issue Experiencing
- Property Treatment
- Noticed Pests Recently Or
- Property Owner Or Authorized
- Have Pets Or Young
- This Property Had Professional
The questions your team needs answered
Every general pest control intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of pest issue are you experiencing? | Ants, roaches, rodents, and spiders carry the highest weight because they're the jobs this general intake is meant to capture, while low-weighted termite and bed bug picks flag a lead better suited to a specialized service. |
| What type of property needs treatment? | Property type tells the office whether they're scoping a standard residential visit or a larger multi-family or commercial job that needs different pricing and access. |
| Have you noticed pests recently or is this for ongoing prevention? | Currently seeing pests scores well above occasional sightings or preventive-only requests, separating active problems from lower-urgency maintenance calls. |
| Are you the property owner or authorized to schedule this service? | The wide gap between the yes and no weights means an unauthorized caller still reaches the CRM but with a lower score, prompting confirmation before a technician is dispatched. |
| Do you have pets or young children in the treated areas? | This answer doesn't move the score but tells the technician what product restrictions or re-entry timing to plan for on-site. |
| Has this property had professional pest treatment in the past year? | Knowing whether the property was treated in the past year helps the office spot a recurring or failed-treatment situation versus a first-time call. |
How Cliont scores general pest control leads
Every answer is weighted automatically — no manual review required.
Value signals
- Ants
- Roaches
- Rodents
- Spiders
- Other pests
- Currently seeing pests
See the lead your team receives
General Pest Control Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for general pest control workflows
| Cliont capability | General Pest Control application |
|---|---|
| Answer-weighted scoring | Ants, roaches, rodents, and spiders score high while termite and bed bug selections score near zero, so your queue naturally surfaces the jobs this intake is built for. |
| Authorization gating | A 'no' on the property-owner question drops the score sharply, prompting a confirmation step before a technician is dispatched to a call the caller can't actually authorize. |
| Job notes without scoring impact | Pets, young children, and prior treatment answers are attached to the job record for the technician's reference without altering the lead's priority. |
| Property-type capture | Selecting multi-family or commercial property is recorded on the lead so office staff can route or price it differently from a standard single-family visit. |
Common general pest control lead scenarios
Active rodent sighting, verified owner
Homeowner reports currently seeing rodents at a single-family home and confirms they can authorize the visit — both answers push this to the top of the queue.
Preventive-only request, no sightings
Caller wants ongoing prevention with no pests spotted yet; the intake still qualifies them but flags lower urgency than an active-sighting lead.
Tenant calling without authorization
A renter answers 'no' to the authorization question, which drops the lead's score and signals the office to confirm the property owner before scheduling.
Multi-unit building complaint
Selecting multi-family or commercial property changes how the job is scoped versus a single-family visit, since access and unit count affect the estimate.
Pets and kids in treated rooms
A 'yes' on pets or young children doesn't lower the score but gets attached to the job so the technician can plan product choice and re-entry timing.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More pest control intake templates
General Pest Control lead-intake FAQs
How does the intake score different pest types?
Ants, roaches, rodents, spiders, and other common pests carry higher weight because they're the core of a general pest control visit, while termites and bed bugs are weighted low since those are better handled by the termite or bed bug intake.
What happens if the caller isn't the property owner?
The authorization question carries a strong weight difference between yes and no, so a tenant or non-authorized caller still comes through but is flagged for the office to confirm ownership before booking.
Does the intake tell me if this is an active infestation or just prevention?
Yes — the sighting-status question separates 'currently seeing pests' from occasional sightings or preventive-only requests, so you can see urgency at a glance without a call.
If someone reports termites or bed bugs, does it still show up here?
The lead still comes through, but termite and bed bug answers are weighted very low in this intake since those issues are better routed to your termite treatment or bed bug treatment intake.
Why does the form ask about pets or young children?
That answer doesn't change the lead score — it's captured so your technician knows the product and re-entry considerations for the household before the visit.
Does prior treatment history affect the lead?
Knowing whether the property had professional treatment in the past year helps the office tell recurring problems from first-time calls when they review the qualified job.
Turn general pest control visitors into qualified jobs
Give every general pest control visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.