By the Cliont product team
Hot tub installation lead intake software for pools and spas pros

Know which hot tub leads are worth an estimate visit

Ask whether the homeowner already owns the unit, confirm site prep and electrical wiring, and collect photos of the installation area before you dispatch a truck.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 7
What type of hot tub do you need installed?
Portable plug-and-play
Portable requiring 240V hookup
Built-in or in-ground spa

The exact intake your hot tub installation leads complete

This is the real 7-question guided intake for Hot Tub Installation — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified hot tub installation lead should tell you

Site preparation, delivery coordination, and connection of a new hot tub or spa unit to power and water, spanning simple portable placements to in-ground builds that require new electrical and concrete work.

  • Hot Tub Installed
  • Will Hot Tub Be
  • Already Own Hot Tub
  • There Existing Electrical Wiring
  • Own Property Or Manage
  • Would Like Installation Happen
  • There Clear Access Delivery

The questions your team needs answered

Every hot tub installation intake asks these — and why each one matters.

QuestionWhy it matters
What type of hot tub do you need installed?The hot tub type determines whether the job is a quick portable placement or a larger in-ground build with different labor and equipment needs.
Where will the hot tub be installed?Segments the lead so you can route, price, and prioritize it correctly.
Do you already own the hot tub unit?Whether the homeowner already owns the unit changes the job scope from install-only to sourcing and delivering the spa as well.
Is there existing electrical wiring at the installation site?Knowing if wiring is ready, needs upgrading, or is absent tells you upfront whether an electrician needs to be scheduled alongside the install.
Do you own the property or manage it with authorization for this installation?A low weight on 'no' filters out leads from occupants who can't authorize the installation, preventing wasted site visits.
When would you like the installation to happen?Segments the lead so you can route, price, and prioritize it correctly.
Is there clear access for delivery equipment to reach the installation site?Limited or tight delivery access affects what equipment and crew size are needed, so it's worth confirming before the estimate is scheduled.

How Cliont scores hot tub installation leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Portable plug-and-play
  • Portable requiring 240V hookup
  • Built-in or in-ground spa
  • Not sure
  • Already Own Hot Tub: yes
  • Own Property Or Manage: yes

See the lead your team receives

Built-In Spa Installation Lead

92/100
High Priority
Hot tub typeBuilt-in or in-ground spa
Installation siteNew concrete or base pad needed
Already owns unitNo
Existing electrical wiringNo wiring present
Property authorizationYes
TimelineAs soon as possible
Delivery accessClear, easy access
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow homeowners and property managers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the job

Smart questions adapt to their job and capture the full scope.

They add photos

Damage photos and details come attached, so you assess before you drive out.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for hot tub installation workflows

Cliont capabilityHot Tub Installation application
Conditional question branchingThe intake adapts follow-up questions based on the selected hot tub type, so a built-in spa lead is asked about pad construction while a plug-and-play lead skips straight to site access.
Weighted lead scoringProperty authorization and unit ownership are weighted heavily, so leads without confirmed sign-off or unit details score lower and don't consume a dispatch before you know the job can proceed.
Structured photo captureHomeowners upload photos of the installation site and delivery path so crews can assess concrete pad, indoor space, or access constraints before the estimate visit.
CRM routingQualified installs land in your CRM with hot tub type, site condition, and wiring status attached, so estimators arrive already knowing whether an electrician needs to be looped in.

Common hot tub installation lead scenarios

Owned plug-and-play, ready site

Homeowner already owns a portable plug-and-play unit and has an existing patio with ready electrical, so the intake can flag this as a fast, low-complexity job.

New in-ground build

Homeowner wants a built-in spa on a new concrete pad with no existing wiring, signaling a higher-value job that needs a site visit and electrician coordination before quoting.

No installation authorization

A renter or unauthorized occupant requests installation without confirming property authorization, which the intake weights low so it doesn't consume a dispatch on a job that can't proceed.

Tight delivery access

Site has limited or tight access for delivery equipment, prompting the intake to surface access constraints early so crews can plan equipment or routing before the estimate.

Undecided on unit and site

Homeowner answers 'not sure' on hot tub type, site location, and wiring, indicating they need a consultative call rather than a straight-to-estimate booking.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book jobs

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Hot Tub Installation lead-intake FAQs

Does the intake ask whether the homeowner already owns the hot tub?

Yes, the catalog includes a direct yes/no question on unit ownership, since installing a customer-owned unit is a different job scope than sourcing and delivering one yourself.

How does the intake handle homeowners who aren't authorized to approve the installation?

The authorization question carries a low weight on a 'no' answer, so leads from renters or occupants without owner sign-off surface as lower priority instead of getting scheduled like a confirmed job.

Can the intake tell me if electrical work will be needed before I quote?

Yes, homeowners select whether wiring is ready to connect, needs an upgrade, or doesn't exist yet, so you know before the estimate whether an electrician needs to be part of the scope.

What if the job is a new in-ground spa instead of a portable unit?

The intake distinguishes portable plug-and-play, portable requiring 240V, and built-in or in-ground spas, plus whether a new concrete or base pad is needed, so bigger builds are flagged differently than a simple placement.

Will the intake flag delivery or access problems before I send a crew?

Homeowners answer whether the installation site has clear, limited, or uncertain access for delivery equipment, which helps you plan the right crew and equipment ahead of the estimate.

How is this intake different from the one for Hot Tub Repair?

Hot Tub Installation focuses on unit type, site readiness, electrical status, and delivery access, while Hot Tub Repair would qualify around existing equipment symptoms rather than new-site prep.

Turn hot tub installation visitors into qualified jobs

Give every hot tub installation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.