Turn exterior detailing enquiries into service appointment-ready leads
The intake asks how many vehicles need work, what type they are, and whether the vehicle is drivable and owned by the requester, so your team knows the scope before offering a slot.
The exact intake your exterior detailing leads complete
This is the real 7-question guided intake for Exterior Detailing — the same flow your customers finish before you ever pick up the phone.
What a qualified exterior detailing lead should tell you
Exterior cleaning, polishing, and protective treatment of a vehicle's outer surfaces, scoped by vehicle type, current paint/surface condition, and how many vehicles are involved.
- Vehicle Exterior Detailing
- Many Vehicles This Service
- Current Condition Exterior
- Vehicle Drivable Service Location
- Own Or Have Authority
- Would Like Detailing Service
- Will Vehicle Be Serviced
The questions your team needs answered
Every exterior detailing intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of vehicle needs exterior detailing? | Vehicle type affects time and product needs, so it shapes how a quote and appointment length should be scoped even though it isn't independently weighted. |
| How many vehicles need this service? | Vehicle count carries the highest weight in this catalog, so it's the clearest signal for separating a single-car job from a small fleet worth prioritizing or rerouting. |
| What is the current condition of the exterior? | Current exterior condition tells you whether this is a quick wash or a heavier oxidation-removal job, which matters for how you schedule and price it. |
| Is the vehicle currently drivable to a service location? | Drivability determines whether the job fits a standard bay booking or needs to be scoped as a mobile or pickup job, and it's weighted accordingly. |
| Do you own or have authority to approve service for this vehicle? | Confirming ownership or approval authority is weighted heavily because a lead who can't authorize service isn't ready to book, regardless of how good the vehicle details look. |
| When would you like the detailing service completed? | Segments the lead so you can route, price, and prioritize it correctly. |
| Where will the vehicle be serviced? | Segments the lead so you can route, price, and prioritize it correctly. |
How Cliont scores exterior detailing leads
Every answer is weighted automatically — no manual review required.
Value signals
- One vehicle
- Two to five vehicles
- Fleet of six or more
- Vehicle Drivable Service Location: yes
- Own Or Have Authority: yes
See the lead your team receives
Exterior Detailing Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for exterior detailing workflows
| Cliont capability | Exterior Detailing application |
|---|---|
| Weighted scoring | Vehicle count, drivability, and ownership/authority answers are weighted so a fleet inquiry from an authorized, drivable-vehicle requester scores well above a single unclear ownership request. |
| Conditional routing | A fleet-of-six-or-more answer on the vehicle-count question can flag the lead as a better fit for Fleet Detailing rather than a standard exterior detailing slot. |
| Photo capture | Uploaded exterior photos let you confirm the reported condition (light dirt vs. heavy oxidation) before assigning bay time or a technician. |
| Lead delivery to CRM | Once vehicle type, condition, drivability, and location are answered, the qualified lead is sent straight to your CRM instead of sitting in an inbox to tie up a bay on the wrong job. |
Common exterior detailing lead scenarios
Single owner, one sedan
A vehicle owner requests a wash-and-wax on their own sedan with light dirt and can drive it to the shop, giving a clean high-fit answer set across ownership, drivability, and condition.
Fleet manager, multiple vehicles
Someone inquires on behalf of a fleet of six or more vehicles, triggering the highest-weighted vehicle-count answer and pointing toward a scope closer to Fleet Detailing than a single-visit job.
Stored or non-running vehicle
The vehicle can't be driven to a service location, so the intake flags the lower-weighted drivable answer and surfaces whether the job needs a mobile visit instead of a shop slot.
Inquiry without clear authority
A caller answers no to owning or having authority to approve service (a rental, company car, or family member's vehicle), which lowers the score and signals a decision-maker check before booking.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More auto detailing intake templates
Exterior Detailing lead-intake FAQs
Does the intake separate single-vehicle requests from fleet inquiries?
Yes. The vehicle-count question distinguishes one vehicle from two-to-five and from a fleet of six or more, and each tier carries a different weight so multi-vehicle leads score higher and stand out before you quote.
What happens if the vehicle isn't drivable?
The intake asks directly whether the vehicle can be driven to a service location. A 'no' answer carries a lower weight than 'yes,' which tells your team the job may need a mobile visit or pickup instead of a standard bay booking.
How does the intake handle someone who doesn't own the vehicle?
The ownership/authority question is weighted heavily, so a lead who can't confirm they're authorized to approve service scores lower, prompting a follow-up before you commit shop time.
Does exterior detailing intake ask about paint defects the way paint correction does?
It asks about overall exterior condition (light dirt, moderate grime, heavy buildup or oxidation, or not sure) to scope the job, but it doesn't go into the defect-level detail used for Paint Correction — that's a separate sibling flow.
Can the intake tell me where the vehicle will be serviced?
Yes, it asks whether the vehicle will be serviced at the customer's home or workplace, at your shop, or if they're not sure, which helps you plan logistics before the lead reaches your CRM.
Will this intake also work for a customer who wants interior work too?
This flow is scoped to exterior detailing. If a lead needs both, direct them toward Full-Service Detailing or route the interior portion through the Interior Detailing intake.
Turn exterior detailing visitors into qualified jobs
Give every exterior detailing visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.