Bumper repair intake that asks what your team actually needs to know
Cliont's guided intake asks about damage severity, which panel is affected, and whether the vehicle is currently drivable, then collects photos so your team can size up the job before you commit a bay.
The exact intake your bumper repair leads complete
This is the real 6-question guided intake for Bumper Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified bumper repair lead should tell you
Intake and triage for damaged vehicle bumpers, covering everything from surface scuffs to missing or partially detached bumper pieces on the front, rear, or both ends of the vehicle.
- Best Describes Bumper Damage
- Part Vehicle Affected
- There Other Visible Issues
- Own Vehicle Or Manage
- Soon Repair Completed
- This Vehicle Drivable
The questions your team needs answered
Every bumper repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What best describes the bumper damage? | The damage-type answer separates cosmetic scuffs from a missing or hanging bumper piece, directly setting how urgently the job should be triaged. |
| Which part of the vehicle is affected? | Segments the lead so you can route, price, and prioritize it correctly. |
| Are there other visible issues like misaligned panels or exposed parts near the bumper? | A yes here signals the job may go beyond bumper repair into misaligned panels or exposed parts, worth a closer look before quoting a straightforward fix. |
| Do you own the vehicle or manage repair decisions for it? | Confirms the submitter can actually authorize the repair, so the shop isn't building an estimate for someone without decision authority. |
| How soon do you need the repair completed? | An 'Immediately' answer is the clearest urgency signal in the catalog and should push the lead ahead of anyone just researching. |
| Is this vehicle currently drivable? | Whether the vehicle is drivable determines if this is a simple drop-in appointment or one that needs towing arranged before it can be booked. |
How Cliont scores bumper repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Scratches or scuffs
- Cracks or dents
- Partially detached or hanging
- Not sure
- There Other Visible Issues: yes
- Own Vehicle Or Manage: yes
Urgency signals
- Missing or broken piece
- Immediately
See the lead your team receives
Bumper Repair Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for bumper repair workflows
| Cliont capability | Bumper Repair application |
|---|---|
| Weighted scoring engine | Differentiates a light scratch from a missing or partially detached bumper piece so higher-severity jobs surface first. |
| Conditional flagging | A yes on misaligned panels or exposed parts near the bumper flags the lead for review as a possible collision or frame repair job rather than a standard bumper fix. |
| Decision-maker check | Filters out submissions from people who don't own the vehicle or manage repair decisions, weighted separately from the damage questions. |
| Urgency tagging | Marks 'Immediately' responses on repair timing as urgent so same-day bumper jobs don't sit behind routine enquiries in the CRM. |
Common bumper repair lead scenarios
Missing piece, needs it fixed now
Customer flags a missing or broken bumper piece and selects 'Immediately' for timing — the intake scores this high and flags it for same-day bay scheduling.
Minor scuffs, just researching
Someone with light scratches or scuffs selects 'Just researching options' — still a real lead, but the intake signals it can be nurtured instead of holding a bay slot.
Possible damage beyond the bumper
Cracks or dents combined with a 'yes' on misaligned panels or exposed parts nearby suggests the job may extend past bumper repair into collision or frame work, so it can be flagged for a closer look before quoting.
Vehicle can't be driven in
A 'no' on drivability tells the shop this isn't a simple drop-in job — towing or a loaner needs to be arranged before a bay is booked.
Caller isn't the decision maker
When the person submitting doesn't own the vehicle or manage repair decisions, the shop knows to confirm authority before spending time on an estimate.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More collision and body repair intake templates
Bumper Repair lead-intake FAQs
How does the intake tell a cosmetic scuff apart from a job that needs a new bumper?
The damage-type question separates scratches or scuffs from cracks, dents, partial detachment, or a missing piece, and each option carries its own weight so a missing bumper piece scores higher than a light scuff.
What happens if the customer doesn't know how bad the damage actually is?
The 'Not sure' option is still weighted and captured rather than dropped, so those leads still reach your CRM flagged for photo review instead of getting filtered out.
Can the intake catch damage that's more than 'just the bumper'?
Yes — the question about misaligned panels or exposed parts near the bumper carries extra weight when answered yes, which can point to a job that's really collision or frame repair rather than a straightforward bumper fix.
Does the form check whether the person submitting can actually approve the repair?
It asks directly whether the submitter owns the vehicle or manages repair decisions for it, weighting a 'yes' much higher than a 'no' so you're not quoting someone who can't authorize the work.
How does urgency get flagged for scheduling?
The timing question ranges from 'Immediately' to 'Just researching options,' and an 'Immediately' answer is treated as an urgent signal so those enquiries stand out from browsing leads.
Does it matter whether the vehicle can still be driven?
Yes — the drivability question tells your team whether this is a normal drop-in appointment or one that needs towing or loaner logistics arranged before it's booked into a bay.
Turn bumper repair visitors into qualified jobs
Give every bumper repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.