Frame repair intake that flags drivability and misalignment up front
Ask whether a shop or appraiser has already confirmed frame or structural damage, capture drivability status and misalignment symptoms, and collect damage photos before a lead ever lands in your CRM.
The exact intake your frame repair leads complete
This is the real 5-question guided intake for Frame Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified frame repair lead should tell you
Diagnostic and structural correction of a vehicle's frame or unibody after a collision, pothole strike, flood, or off-road impact, confirmed by handling symptoms like pulling, uneven tire wear, or misaligned panels.
- Shop Or Insurance Appraiser
- Caused Suspected Frame Damage
- Vehicle Undrivable Due Damage
- Noticing Any Handling Issues
- Soon This Repair Completed
The questions your team needs answered
Every frame repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Has a shop or insurance appraiser confirmed frame or structural damage? | Confirmed structural damage from a shop or appraiser lets you skip re-diagnosing the vehicle and move straight to estimating repair scope. |
| What caused the suspected frame damage? | The cause of the suspected damage, especially flood or off-road use, hints at hidden corrosion or component damage that a purely visual inspection might miss. |
| Is the vehicle currently undrivable due to the damage? | An undrivable vehicle usually means the owner needs a tow-in and immediate bay time, not a scheduled walk-in appointment. |
| Are you noticing any handling issues like pulling, uneven tire wear, or misaligned doors? | Pulling, uneven tire wear, and misaligned panels are physical evidence of frame stress even when no formal appraisal exists yet. |
| How soon do you need this repair completed? | How soon the owner needs the repair completed tells you whether to slot the job into today's schedule or a later booking window. |
How Cliont scores frame repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Yes, confirmed
- Not confirmed, but suspected
- Not sure
- Vehicle Undrivable Due Damage: yes
- Vehicle pulls to one side
- Uneven tire wear
Urgency signals
- Flood or off-road use
- Immediately
See the lead your team receives
Frame Repair Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for frame repair workflows
| Cliont capability | Frame Repair application |
|---|---|
| Weighted answer scoring | Confirmed or suspected frame damage, an undrivable vehicle, and reported pulling or panel misalignment each add weight, so a lead with multiple structural symptoms scores higher than a vague inquiry. |
| Conditional branching | The intake can surface the cause-of-damage question right after the confirmation question, so a flood or off-road answer can be treated as an urgent signal even before a shop inspection. |
| Photo and document capture | Owners can attach appraisal reports and damage photos alongside the frame repair questions, giving your estimator visual context before the vehicle arrives at the shop. |
| CRM routing with priority tags | Leads with confirmed structural damage and an undrivable status can be flagged for immediate bay scheduling in your CRM, instead of sitting in a general collision repair queue. |
Common frame repair lead scenarios
Confirmed structural damage, undrivable
An appraiser has already confirmed frame damage and the vehicle can't be driven, so the intake flags it for immediate scheduling rather than a general inquiry queue.
Suspected damage, misaligned doors
No confirmation yet, but the owner reports doors that won't align and uneven tire wear, so the intake still routes it as high value despite the 'not sure' answer on confirmation.
Pothole impact, symptoms unclear
The owner selects pothole or curb impact as the cause but marks 'none of these' for handling issues, giving the shop a lower-urgency lead to triage rather than book same-day.
Flood or off-road exposure
Flood or off-road use is flagged as an urgent cause even before confirmation, since hidden structural or corrosion damage often surfaces later and needs faster inspection.
Exploring options, no active symptoms
The vehicle is drivable, no pulling or misalignment is reported, and the owner selects 'just exploring options' — the intake still logs the lead but without triggering urgent routing.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More collision and body repair intake templates
Frame Repair lead-intake FAQs
Does the intake separate confirmed frame damage from a hunch?
Yes. The first question asks whether a shop or insurance appraiser has already confirmed structural damage, with separate options for confirmed, suspected, and not sure, so your team knows how much diagnostic work is still needed.
Can I tell if the vehicle needs a bay right away or can wait?
The intake asks directly whether the vehicle is currently undrivable and separately asks how soon the repair is needed, so you can distinguish a tow-in emergency from someone comparing quotes for next month.
How does the form capture what caused the suspected damage?
A dedicated question asks whether the cause was a collision, pothole or curb impact, flood or off-road use, or unknown, which helps your estimator anticipate whether corrosion or hidden damage is likely.
What symptoms does the intake check for beyond visible damage?
It asks about pulling to one side, uneven tire wear, and doors or panels that no longer align, all of which are weighted signals that structural damage exists even without a formal appraisal.
If someone also mentions a dent or paint issue, does that get lost?
The frame repair intake stays focused on structural signals, but leads that mention related work like dent repair or auto painting can still be captured and routed alongside the frame repair job in your CRM.
Will a vague 'just exploring' lead still reach my CRM?
Yes, every submission is scored and delivered, but a lead that selects 'just exploring options' with no drivability or handling symptoms will score lower than a confirmed, undrivable case, so you can prioritize accordingly.
Turn frame repair visitors into qualified jobs
Give every frame repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.