Review dent details before discussing paintless repair
Find out how many dents are involved, whether paint is intact, and whether the damage sits near an edge or crease. Cliont also captures the reported cause, ownership role, and preferred timing so your shop can review the request before discussing repair options.
Preview your paintless dent repair intake
Explore 6 questions from the Paintless Dent Repair template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified paintless dent repair lead should tell you
A repair service that removes minor dents and dings from vehicle body panels without repainting or filling the surface.
- Many Dents Repair
- Paint Intact, With No
- Caused Dents
- All Dents Located Away
- Owns Vehicle Needing This
- Soon Want Repair Done
The questions your team needs answered
Every paintless dent repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| How many dents need repair? | Dent count helps the shop distinguish a single-panel request from a larger inspection. |
| Is the paint intact, with no cracks, chips, or peeling at any dent site? | Reported paint condition provides context for a technician’s assessment of repair options. |
| What caused the dents? | Captures the customer’s account of the cause without treating it as a confirmed diagnosis. |
| Are all dents located away from panel edges and creases? | Edge and crease involvement adds location detail that the technician can review. |
| Who owns the vehicle needing this repair? | Separates individual, dealership, fleet, and non-owner inquiries before staff arrange follow-up. |
| How soon do you want the repair done? | Records the desired repair window without promising shop availability or turnaround. |
How Cliont scores paintless dent repair leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Paint Intact, With No: yes
- All Dents Located Away: yes
- Individual owner
- Dealership
- Fleet manager
Urgency signals
- Hail
Disqualifiers
- I am not the owner
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Paintless Dent Repair Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for paintless dent repair workflows
| Cliont capability | Paintless Dent Repair application |
|---|---|
| Guided intake | Dent count helps the shop distinguish a single-panel request from a larger inspection. Reported paint condition provides context for a technician’s assessment of repair options. |
| Configured scoring | Intact paint and damage away from edges and creases receive higher weights than the opposite answers. Ownership also contributes to the template score; the shop uses the answers to prioritize review. |
| Structured lead context | Separates individual, dealership, fleet, and non-owner inquiries before staff arrange follow-up. Records the desired repair window without promising shop availability or turnaround. |
| Team review | The cause question includes a not-sure answer and an other-cause choice. Uncertainty stays visible in the lead record so staff can clarify it instead of inferring a cause. |
Example paintless dent repair lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
A door ding with intact paint
An individual owner reports one dent, intact paint, and no edge or crease involvement. Those answers give the shop a focused request to assess, rather than a general body-repair message.
Several dents after hail
A fleet manager selects hail and more than five dents. Staff receive the count, cause, and paint-condition answers together and can discuss the extent of inspection required.
Damage with chipped paint
The requester reports chips or cracks at the dent site. The template gives that answer less weight than intact paint; a technician decides whether a different repair approach should be discussed.
Connect Cliont to your workflow
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Notify your team
Email, SMS, Slack
Configure other destinations
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Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More collision and body repair intake templates
Paintless Dent Repair lead-intake FAQs
Does the intake decide whether a dent can be repaired without paint?
No. It collects reported paint condition and panel location for review. A technician determines suitability after assessing the vehicle; a favorable answer does not establish that the repair method will work.
Can dealerships and fleet managers use this intake?
Yes. The ownership question includes individual owner, dealership, and fleet manager choices. Staff can distinguish the requester’s role while reviewing the same dent-specific information.
How does the template score paint and panel location?
Intact paint and damage away from edges and creases receive higher weights than the opposite answers. Ownership also contributes to the template score; the shop uses the answers to prioritize review.
What if the customer does not know what caused the dent?
The cause question includes a not-sure answer and an other-cause choice. Uncertainty stays visible in the lead record so staff can clarify it instead of inferring a cause.
Turn paintless dent repair visitors into qualified jobs
Give every paintless dent repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.