Dent repair intake that captures paint condition and dent count up front
Ask how many dents need repair, where they sit on the vehicle, and whether the paint is intact, then collect photos of each panel so you know the scope of the job before a service appointment lands on the schedule.
Preview your dent repair intake
Explore 6 questions from the Dent Repair template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified dent repair lead should tell you
Cosmetic repair of dents, dings, and minor body deformations, where the intake needs to establish how many dents exist, where they sit on the vehicle, and whether the surrounding paint is intact before a bay is committed.
- Many Dents Repair On
- Paint Intact And Undamaged
- On Vehicle Dents Located
- Caused Dents
- Vehicle Owner Or Authorized
- Soon Want Repair Done
The questions your team needs answered
Every dent repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| How many dents need repair on the vehicle? | A higher dent count signals a bigger job that needs more bay time to quote accurately. |
| Is the paint intact and undamaged at the dent site? | Damaged paint at the dent site suggests the job may need paint or bodywork beyond straight dent repair. |
| Where on the vehicle are the dents located? | Panel location affects access and technique, so multiple affected areas point to a more complex repair. |
| What caused the dents? | A hail cause often means multiple dents tied to an insurance claim, which raises both urgency and job value. |
| Are you the vehicle owner or authorized to approve this repair? | Without owner authorization, the repair can't be approved, so the shop should confirm before committing a bay. |
| How soon do you want the repair done? | Customers who want the repair done as soon as possible should be prioritized ahead of those still just researching. |
How Cliont scores dent repair leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- One
- A few (2-4)
- Many (5 or more)
- Not sure
- Paint Intact And Undamaged: yes
- Vehicle Owner Or Authorized: yes
Urgency signals
- Hail
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Dent Repair Lead - Hail Damage
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for dent repair workflows
| Cliont capability | Dent Repair application |
|---|---|
| Automated lead scoring | Flags leads where paint is not intact at the dent site so they can be reviewed for additional bodywork before scheduling. |
| Urgency detection | Surfaces hail-cause leads and 'as soon as possible' timing so multi-panel hail jobs get scheduled ahead of routine dings. |
| Structured photo capture | Collects close-up and panel-position photos for each reported dent so the shop can gauge scope without a walk-around first. |
| CRM routing | Sends dent count, location, and paint condition straight to your CRM so estimators aren't re-asking basic scope questions on arrival. |
Example dent repair lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Hail damage across the roof
Many dents with paint typically still intact and a cause marked as hail, which the intake flags as an urgent, higher-volume job likely tied to an insurance claim.
Single parking lot ding
One dent, paint intact, and the customer marked as just researching options — a smaller, lower-urgency job the intake still logs but doesn't push to the top of the queue.
Impact dent with cracked paint
A dent from a minor collision where the paint is not intact, signaling the job may need more than dent repair alone and could belong with collision repair or auto painting.
Repair requested by a non-owner
The person submitting the intake is not the vehicle owner and isn't authorized to approve the repair, which the intake flags so the shop confirms authorization before booking a bay.
Multi-panel dent cluster
Several dents spread across the hood, doors, and fenders — the intake captures each location so the shop can gauge total repair time before confirming the appointment.
Connect Cliont to your workflow
Connect your CRM
HubSpot, HighLevel, monday.com
Connect your legal software
Lawmatics, MyCase, Clio Manage and Clio Grow
Notify your team
Email, SMS, Slack
Configure other destinations
Google Sheets, configured webhooks, Zapier and API workflows
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More collision and body repair intake templates
Dent Repair lead-intake FAQs
How does the intake separate hail damage from a parking lot ding?
The cause question asks the customer to select hail, a parking lot or door ding, a minor collision, or not sure, so hail-related jobs surface as urgent while single dings route through as standard requests.
Does the intake catch dents that also have paint damage?
Yes — the paint condition question flags whether paint is intact at the dent site, so a lead with damaged paint can be identified as needing more than straight dent repair before it takes up a bay.
What happens if someone other than the vehicle owner fills out the form?
The intake asks whether the submitter is the owner or authorized to approve the repair, so a lead without that authorization gets flagged for confirmation instead of being scheduled directly.
Can I see how many dents and where they are before the customer comes in?
The intake records dent count and the specific panels affected — hood, roof, doors, fenders, quarter panels, or bumper — so you can estimate scope before the appointment.
What photos does the intake ask customers to submit?
Customers are prompted to submit close-up and wide shots of each dent so you can see size, location, and paint condition before committing shop time.
How does urgency get reflected in the intake?
The timing question separates customers who want the repair as soon as possible from those within a few weeks or just researching, which lets you prioritize hail and other time-sensitive jobs.
Turn dent repair visitors into qualified jobs
Give every dent repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.