Turn custom wheel enquiries into service-appointment-ready leads
Ask whether the customer already knows their wheel size and specs, confirm the vehicle type, and find out if tires need replacing too—before anyone books a bay. Photos of the current wheels and proof of ownership arrive with every lead so your team can quote from the first message.
The exact intake your custom wheels leads complete
This is the real 6-question guided intake for Custom Wheels — the same flow your customers finish before you ever pick up the phone.
What a qualified custom wheels lead should tell you
Fitting, sizing, and mounting of custom or aftermarket wheels, covering both new wheel purchases and installation of wheels the owner already has, plus any related tire work.
- Best Describes What
- Vehicle This
- Already Have Wheel Size
- Owner Or Authorized Make
- Soon Want Work Done
- Current Tires Be Replaced
The questions your team needs answered
Every custom wheels intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What best describes what you need? | Separates customers ready to buy and install new wheels or their own wheels from those only browsing options, which drives most of the lead's priority. |
| What type of vehicle is this for? | Vehicle type affects wheel fitment, bay setup, and inventory needs, so it should be confirmed before scheduling. |
| Do you already have the wheel size and specs in mind? | Knowing whether specs are already decided determines if the job can be scheduled directly or needs a sizing consult first. |
| Are you the owner or authorized to make this decision for the vehicle? | Confirming ownership or authorization prevents booking a bay for someone who can't actually approve the purchase or install. |
| How soon do you want the work done? | Timeline distinguishes leads that want work done immediately from those just researching, so urgent jobs get scheduled first. |
| Do the current tires need to be replaced along with the wheels? | Reveals whether tire replacement should be bundled into the same appointment, which changes how much bay time to allocate. |
How Cliont scores custom wheels leads
Every answer is weighted automatically — no manual review required.
Value signals
- Buy new custom wheels and install them
- Install wheels I already own
- Just want advice on options
- Owner Or Authorized Make: yes
- As soon as possible
- Within a few weeks
Disqualifiers
- Not sure yet
See the lead your team receives
Custom Wheels Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for custom wheels workflows
| Cliont capability | Custom Wheels application |
|---|---|
| Weighted lead scoring | Ranks 'buy new custom wheels and install' and owner-authorized responses higher than 'just want advice' or non-owner inquiries, so your team calls the right leads first. |
| Conditional intake logic | Surfaces whether wheel size and specs are already known, so unresolved fitment questions can be routed to a consult instead of an immediate booking. |
| Bundled job detection | Flags whether tires need replacing alongside the wheels so scheduling can allocate enough bay time for a combined job instead of double-booking a wheels-only slot. |
| Vehicle type capture | Separates car/sedan, SUV/truck, and van requests so wheel inventory and fitment checks match the vehicle before the customer shows up. |
Common custom wheels lead scenarios
New wheels plus new tires
Customer wants to buy custom wheels and needs the current tires replaced too, so the intake flags both jobs for a single, longer bay booking.
Install wheels already owned
Owner already purchased wheels elsewhere and just wants them mounted; if they also know the exact specs, the job can be scheduled without a consult step.
Just comparing wheel options
Someone selects 'just want advice' or 'not sure yet' with no set timeline, which the intake routes as an informational lead rather than a booking.
Not the vehicle's owner
The person filling out the form answers no to the ownership/authorization question, so the lead is flagged for confirmation before a bay gets tied up.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More tires and wheels intake templates
Custom Wheels lead-intake FAQs
What happens if the customer doesn't know their wheel size or specs yet?
The intake asks directly whether they have wheel size and specs in mind. A 'no' answer signals the lead may need a sizing consult before your team can quote or book installation.
Does the intake confirm the person can actually authorize the purchase?
Yes, it asks whether the requester owns or is authorized to make decisions for the vehicle, which carries real weight in scoring so unauthorized inquiries don't get treated the same as ready-to-book customers.
Can it tell if tires need replacing along with the wheels?
Yes, there's a direct yes/no question about whether current tires need replacing, so your team knows upfront whether to plan for a wheels-only job or a combined wheel and tire job.
How does the intake separate serious buyers from people just browsing options?
The 'what best describes what you need' question distinguishes buying and installing new wheels or installing owned wheels from someone who only wants advice or isn't sure yet, which affects lead priority.
Does vehicle type matter for how the lead is handled?
The intake captures whether the vehicle is a car, SUV/truck, van, or other, which helps your team check wheel fitment and bay availability before the customer arrives.
How is urgency captured for custom wheel requests?
A timeline question separates customers who want the work done as soon as possible from those within a few weeks or just researching, so your CRM can surface the ready-to-schedule leads first.
Turn custom wheels visitors into qualified jobs
Give every custom wheels visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.