Know which tire rotation leads are worth service appointment time
Ask vehicle type, current tread depth uniformity, and time since the last rotation before booking, then collect tread photos so your team can see wear patterns before the vehicle even arrives.
The exact intake your tire rotation leads complete
This is the real 6-question guided intake for Tire Rotation — the same flow your customers finish before you ever pick up the phone.
What a qualified tire rotation lead should tell you
Scheduled repositioning of tires between axle positions to equalize tread wear, qualified by vehicle type, current tread depth uniformity, drivability, and time since the last rotation.
- Vehicle Tire Rotation
- Many Vehicles Tire Rotation
- All Four Tires Have
- Vehicle Drivable And Safe
- Was Last Tire Rotation
- Notice Any Vibration, Noise,
The questions your team needs answered
Every tire rotation intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of vehicle needs the tire rotation? | Vehicle type tells the shop what equipment and bay size the job needs before it's scheduled. |
| How many vehicles need tire rotation service? | The number of vehicles carries distinct weights, so fleet and multi-vehicle requests score above a single routine rotation. |
| Do all four tires currently have similar tread depth? | Uneven tread depth scores lower and signals the lead may actually need tire repair, new tires, or an alignment check rather than a plain rotation. |
| Is the vehicle currently drivable and safe to bring in? | A non-drivable vehicle carries the lowest weight in the catalog and tells the shop to arrange towing before booking a bay slot. |
| When was the last tire rotation performed? | Time since the last rotation shows whether the vehicle is overdue, giving the service advisor useful context before the call. |
| Do you notice any vibration, noise, or pulling while driving? | Reported vibration or pulling flags a possible alignment or balancing issue that goes beyond a routine rotation. |
How Cliont scores tire rotation leads
Every answer is weighted automatically — no manual review required.
Value signals
- One vehicle
- Two to five vehicles
- Fleet (six or more)
- All Four Tires Have: yes
- Vehicle Drivable And Safe: yes
See the lead your team receives
Tire Rotation Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for tire rotation workflows
| Cliont capability | Tire Rotation application |
|---|---|
| Answer-based lead scoring | Vehicle count answers (one vehicle, two to five, or fleet) carry distinct weights, so a multi-vehicle or fleet request automatically scores above a single routine rotation. |
| Conditional flagging | A yes on the vibration or pulling question is surfaced separately from the standard rotation request so it can be reviewed alongside the wheel alignment or wheel balancing services before the appointment is confirmed. |
| Photo upload widget | Tread photos on all four tires let the shop check wear patterns against the tread-depth-uniformity answer before deciding whether a rotation alone will solve the issue. |
| CRM routing | Qualified rotation leads are sent to the CRM with vehicle type and drivability status attached, so the service advisor knows the bay and equipment needed before the customer arrives. |
Common tire rotation lead scenarios
Fleet manager scheduling several vehicles
A commercial account needs rotation across two to five vehicles or a full fleet, which scores higher under the vehicle-count weighting and can be routed for bay-block scheduling rather than a single slot.
Uneven tread wear reported
The owner answers that tread depth isn't similar across all four tires, which scores lower than an even-wear answer and flags the lead for a tech to check whether alignment or new tires are the real fix.
Vibration or pulling while driving
A driver reports vibration or pulling on the road-feel question, signaling a possible alignment or balancing issue beyond a routine rotation, so the lead can be routed with a note to review before confirming the job.
Single vehicle, routine maintenance
One vehicle, similar tread depth, and confirmed drivability line up with the highest-weighted answers, making this the straightforward book-and-go case for the schedule.
Vehicle not safe to drive in
The drivability question comes back no, which carries the lowest weight in the catalog and tells the shop to arrange towing or a mobile option before reserving a bay.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More tires and wheels intake templates
Tire Rotation lead-intake FAQs
How does the intake treat a lead who reports vibration or pulling?
That answer is captured separately from the rotation request itself, so the shop can see it flagged before the vehicle arrives and decide whether to also recommend wheel alignment or wheel balancing alongside the rotation.
What happens if the tires don't have similar tread depth?
An uneven-tread answer scores lower than an even-tread answer, which prompts the shop to review the lead before confirming, since uneven wear can point to a tire repair or new tire need instead of a simple rotation.
Does the number of vehicles change how a lead is prioritized?
Yes. One vehicle, two to five vehicles, and a fleet of six or more each carry different weights in the catalog, so multi-vehicle and fleet requests surface as higher-value leads for the shop to schedule around.
What if the vehicle isn't currently drivable?
A non-drivable answer carries the lowest weight in the intake, which tells the shop the lead needs a towing or pickup conversation before a bay slot is booked, rather than a standard appointment.
Why does the intake ask when the last rotation was done?
The last-rotation timing helps the shop gauge whether the vehicle is overdue and worth prioritizing sooner, and gives the service advisor useful context before the customer even calls.
Can this intake tell a rotation request apart from an alignment or new tire request?
The tread depth and road-feel answers give the shop enough context to see when a lead described as a rotation might actually need wheel alignment, wheel balancing, or new tires, so it can be redirected before the bay is committed.
Turn tire rotation visitors into qualified jobs
Give every tire rotation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.