Stop tying up a bay on the wrong tire repair job
Ask whether the tire is flat or still drivable, pinpoint the issue — puncture, valve stem, or sidewall damage — and confirm where the vehicle is sitting right now, with tire photos attached before you commit a bay.
The exact intake your tire repair leads complete
This is the real 7-question guided intake for Tire Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified tire repair lead should tell you
Repair of a punctured, leaking, or valve-related tire issue to restore safe drivability — distinct from sidewall damage or a bulge, which usually means the tire needs replacement rather than repair.
- Main Issue With Tire
- Tire Flat Or Too
- Vehicle Located Right Now
- Have Spare Tire Available
- Many Vehicles Tire Repair
- Soon Tire Repaired
- Owner Or Authorized Decision-Maker
The questions your team needs answered
Every tire repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the main issue with your tire? | Separates genuinely repairable issues like punctures, slow leaks, and valve stems from sidewall damage, which is weighted lowest because it usually means the tire needs replacement instead. |
| Is the tire currently flat or too low to drive on safely? | A flat or unsafe-to-drive tire is weighted heavily because it signals the customer can't simply drive in on their own schedule. |
| Where is your vehicle located right now? | Knowing whether the vehicle is roadside, at home, at work, or already at a shop tells your team how fast a response actually needs to be. |
| Do you have a spare tire currently available and usable? | Whether a usable spare is on hand shows how much immediate pressure the customer is under and whether they can get to the shop unassisted. |
| How many vehicles need tire repair? | Multiple or fleet vehicles turns a single tire repair into a commercial account worth different handling than a one-off walk-in. |
| How soon do you need the tire repaired? | The urgency options are weighted from 'immediately' down to 'just exploring options,' which is the main signal for how soon to schedule the bay. |
| Are you the owner or authorized decision-maker for this vehicle? | Confirming the submitter is the owner or authorized decision-maker helps your team avoid scheduling a repair that then needs a separate approval call. |
How Cliont scores tire repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Losing pressure repeatedly
- Valve stem issue
- Not sure
- Tire Flat Or Too: yes
- Today
- This week
Urgency signals
- Puncture or slow leak
- Immediately
See the lead your team receives
Tire Repair Lead — Flat Tire, Roadside
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for tire repair workflows
| Cliont capability | Tire Repair application |
|---|---|
| Automated lead scoring | A flat, too-low-to-drive tire paired with an 'immediately' timing answer scores high automatically, so it surfaces above a slow-leak inquiry someone marked as 'just exploring options.' |
| Conditional intake logic | The spare tire question helps your team judge whether a stranded caller needs a faster response, without adding an extra phone call to find out. |
| Photo upload capture | Requiring a tire photo up front lets your team pre-screen sidewall damage or bulges before promising a repair that isn't actually possible. |
| Decision-maker flag | The ownership/authorization question is weighted into the score, so leads submitted by someone who can't actually approve the work are visible before you allocate a bay. |
Common tire repair lead scenarios
Flat tire on the highway
Vehicle is roadside, the tire is too low to drive on, and there's no usable spare — the intake flags this for immediate response instead of a routine booking.
Slow leak, still drivable
Customer reports repeated pressure loss but the tire is safe to drive on for now, so the intake routes it as a standard this-week appointment rather than an emergency.
Sidewall bulge, likely unrepairable
The stated issue carries the lowest weight in the catalog because sidewall damage usually means replacement, not repair — the intake can redirect this lead toward New Tires instead of tying up a repair bay.
Fleet vehicle with a valve stem issue
Answering 'a few vehicles' or 'fleet' on the vehicle-count question, paired with a valve stem problem, signals a commercial job worth prioritizing differently than a single walk-in car.
Unsure what's wrong, just checking options
Customer selects 'not sure' on the issue type and 'just exploring options' on timing — still a real lead, but the intake scores it lower urgency than someone who knows they have a puncture and needs it fixed immediately.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More tires and wheels intake templates
Tire Repair lead-intake FAQs
Can the intake tell the difference between a repairable leak and a tire that needs replacing?
The issue-type question separates punctures, slow leaks, and valve stem problems from sidewall damage or a bulge, which is weighted lowest because it usually points to replacement rather than repair. That lets you route those leads toward New Tires instead of scheduling a repair bay for a job you can't actually do.
How does the intake handle someone stranded on the roadside versus a customer at home?
The vehicle location question captures whether the car is at home, at work, already at a shop, or stuck on the roadside or highway, so your team can see at a glance which leads need faster handling before deciding how to respond.
Does the intake ask if the customer has a working spare?
Yes — it captures whether a spare tire is currently available and usable, which helps you gauge how much pressure the customer is actually under and whether they can get to you safely on their own.
Can this intake handle a fleet manager submitting multiple vehicles at once?
The intake asks how many vehicles need tire repair, from one vehicle up to a fleet of six or more, so commercial submissions are visible immediately rather than looking like a single walk-in inquiry.
Does the intake confirm the person submitting is actually authorized to approve the repair?
It asks whether the submitter is the owner or an authorized decision-maker for the vehicle, which is weighted into the score so your team can spot inquiries that may need a callback before scheduling.
What photos does the intake collect before the lead reaches my CRM?
It's built to collect tire photos alongside the answers, so your team can see the puncture, leak point, or sidewall condition before the vehicle arrives — useful for confirming whether the sidewall damage some customers report is actually a bulge.
Turn tire repair visitors into qualified jobs
Give every tire repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.