Every new tire enquiry, scored before it hits your CRM
Ask how many tires need replacing, what type of vehicle they're for, and whether the driver already knows the tire size, then collect a sidewall photo before the lead ever reaches your bay schedule.
The exact intake your new tires leads complete
This is the real 6-question guided intake for New Tires — the same flow your customers finish before you ever pick up the phone.
What a qualified new tires lead should tell you
A request to replace one or more tires on a vehicle, ranging from a single damaged tire to a full set of four, where the intake needs to confirm quantity, vehicle type, known tire size, and how soon the vehicle needs to be back on the road.
- Many Tires Replace
- Vehicle Tires
- Already Know Tire Size
- Main Reason New Tires
- Vehicle Drivable And Safe
- Soon New Tires Installed
The questions your team needs answered
Every new tires intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| How many tires do you need to replace? | The number of tires needed drives parts cost and bay time, so a four-tire job should be treated differently from a single-tire swap from the moment it lands. |
| What type of vehicle do you need tires for? | Vehicle type flags commercial or fleet requests that may need different tire stock, pricing, or scheduling than a standard sedan or SUV. |
| Do you already know the tire size you need? | Separates real opportunities from leads that aren’t a fit yet. |
| What is the main reason you need new tires? | A damage or puncture reason often means the customer needs help sooner than someone doing a seasonal swap or preference upgrade. |
| Is your vehicle currently drivable and safe to bring in? | A vehicle that isn't safe to drive changes whether the shop offers towing, mobile service, or a standard bay appointment. |
| How soon do you need the new tires installed? | The stated timeline separates someone who needs tires today from someone still comparing options, which affects how quickly the lead should be contacted. |
How Cliont scores new tires leads
Every answer is weighted automatically — no manual review required.
Value signals
- One
- Two
- Four
- Not sure
- Worn tread
- Damage or puncture
Urgency signals
- Immediately
See the lead your team receives
New Tires Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for new tires workflows
| Cliont capability | New Tires application |
|---|---|
| Weighted scoring engine | Scores a four-tire, damage-related, immediate-need lead higher than a single-tire, seasonal-change, just-researching lead using the same six questions. |
| Conditional branching | Adjusts the next step based on whether the customer already knows their tire size, so your team gets sizing confirmation only when it's actually needed. |
| Photo/video capture widget | Collects a sidewall photo showing the tire's size and DOT code, plus a shot of tread wear or damage, before the lead lands in your CRM. |
| CRM routing with lead context | Pushes vehicle type, tire count, and urgency together into your CRM so a fleet job doesn't get scheduled into the same slot as a single-sedan tire swap. |
Common new tires lead scenarios
Blown tire, car undrivable
A damage-or-puncture reason combined with a 'not drivable' answer to q005 flags a lead that needs towing or a mobile option, not a standard walk-in slot.
Full set of four, immediate
Four tires plus an 'Immediately' timeline is the highest-value combination in the catalog and should route straight to the top of the queue.
Fleet vehicle, single tire
A commercial/fleet vehicle type paired with just one tire needed signals a different parts and turnaround conversation than a personal sedan job.
Researching before deciding
A 'Just researching' timeline with 'Not sure' on quantity and reason still captures the lead, but keeps it out of the same-day service queue.
Knows size, wants a quote
A yes answer on already knowing the tire size shortens the conversation to price and stock, since your team can skip the sizing back-and-forth.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More tires and wheels intake templates
New Tires lead-intake FAQs
What happens if the customer doesn't know their tire size?
A no answer to the tire-size question still moves the lead forward; it just tells your team to confirm sizing from the vehicle details or a photo before quoting.
Can the intake tell the difference between one tire and a full set of four?
Yes. The tire-count question carries its own weight for each option, so a four-tire job scores higher than a single replacement even before your team looks at it.
Does it flag a car that isn't safe to drive to the shop?
The drivability question is weighted so a 'no' answer stands out, letting your team decide on towing, mobile service, or scheduling a pickup instead of a walk-in slot.
How is this different from the Tire Repair intake?
New Tires assumes a full or partial replacement is needed, so it asks about quantity, size knowledge, and vehicle type; Tire Repair is a separate sibling intake for punctures that might be fixable without replacement.
Will it separate commercial or fleet vehicle requests from personal cars?
Yes, the vehicle-type question includes a commercial/fleet option so your team can spot jobs that may need different tires, volume pricing, or scheduling than a standard sedan or SUV.
What does the intake do with someone who's 'just researching'?
That timeline option carries the lowest weight in the catalog, so the lead still reaches your CRM but doesn't get prioritized ahead of someone who needs tires this week.
Turn new tires visitors into qualified jobs
Give every new tires visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.