By the Cliont product team
fire and smoke restoration lead intake software for contractors

Qualify more fire and smoke restoration leads before the first call

A basic contact form gives you a name, an email, and silence. Cliont greets every visitor with your video, walks them through their job, collects photos, and hands you a scored, qualified lead.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 7
What is the main source of the odor?
Fire or smoke damage
Water damage or mold
Pet or biological odor

Information you need before every fire and smoke restoration job

  • Main Source Odor
  • Property Treatment
  • Large Affected Area
  • Have Access Property Allow
  • Soon Odor Treatment Begin
  • Previous Odor Treatment Or
  • Property Owner Or Authorized
  • Caused Damage That Board-Up
  • Many Openings Be Boarded
  • Property Open Or Exposed

How fire and smoke restoration lead scoring works

Value signals

  • Fire or smoke damage
  • Pet or biological odor
  • Not sure
  • Single room
  • Multiple rooms
  • Entire property

Urgency signals

  • Water damage or mold
  • Immediately
  • Storm or impact damage
  • Not urgent
  • Structural fire
  • Structural elements (beams, framing)

Your visitor has a real job. A contact form can’t hear it.

Homeowners and property managers arrive ready to explain the job. Give them a conversation instead of a dead form — and get exactly what you need to win it.

Basic contact form

Three empty fields and silence

  • No job details or scope
  • No photos or context
  • No way to tell a real lead from a tire-kicker
  • You chase; most never reply
Cliont intake

A guided conversation that converts

  • Full job scope in their own words
  • Damage photos attached automatically
  • Every lead scored by value
  • Residential or commercial flagged for you

From first click to qualified lead

Follow homeowners and property managers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the job

Smart questions adapt to their job and capture the full scope.

They add photos

Damage photos and details come attached, so you assess before you drive out.

You get a ready lead

Scored and qualified — waiting for you to win it.

From template to routed lead

Cliont handles website intake and qualification; your existing business system remains the source of record after handoff.

Choose the right intake

Start with the industry, service, and job template that matches the work you want to qualify.

Configure the experience

Add your video greeting, keep the questions you need, and choose which answers affect fit, urgency, and value.

Connect it to your site

Embed the guided intake on the relevant service page and test the complete phone, tablet, and desktop experience.

Route the qualified lead

Send the score, answers, and uploads into your chosen notification, CRM, or calendar workflow for staff follow-up.

Fire and Smoke Restoration lead-intake FAQs

What does a fire and smoke restoration intake collect?

Each fire and smoke restoration template asks job-specific questions drawn from the selected service, then captures contact details and relevant photos. The resulting submission gives the team more context than a name-and-email contact form.

How are fire and smoke restoration leads scored?

Cliont weights answers that indicate scope, urgency, fit, and potential value. It sends the score with the visitor's answers so the team can prioritize stronger fire and smoke restoration opportunities without manually reviewing every raw submission first.

Can visitors try a fire and smoke restoration intake on a phone?

Yes. The guided intake is designed for mobile, tablet, and desktop browsers. Visitors can answer questions and attach the requested files from the device they already have with them.

Where can qualified fire and smoke restoration leads be sent?

Cliont can route qualified leads to email, SMS, Slack, common CRM and calendar tools, Zapier, webhooks, or an API workflow. Cliont handles lead intake and qualification; the connected practice or business system remains the source of record after handoff.

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Browse every cleaning restoration and remediation intake template

View all cleaning restoration and remediation intake templates →

While they’re still using contact forms, you’re booking jobs

Give every website visitor a guided, bilingual, qualifying intake — and turn your fire and smoke restoration traffic into signed work.