Turn fire damage reconstruction enquiries into assessment-ready leads
Ask about property type, structural damage extent, and insurance claim status before your team ever schedules a walkthrough, and require damage photos and a safety clearance note up front.
The exact intake your fire damage reconstruction leads complete
This is the real 6-question guided intake for Fire Damage Reconstruction — the same flow your customers finish before you ever pick up the phone.
What a qualified fire damage reconstruction lead should tell you
Structural rebuilding and repair work required after a fire, ranging from a single damaged room to a full teardown-and-rebuild, once the extent of damage, site safety, and insurance status have been established.
- Property Was Affected By
- Extent Structural Damage From
- Property Been Declared Safe
- Have Active Insurance Claim
- Property Owner Or Authorized
- Soon Reconstruction Work Begin
The questions your team needs answered
Every fire damage reconstruction intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of property was affected by the fire? | Property type separates residential from commercial jobs, which typically need different crew sizes, code requirements, and scheduling. |
| What is the extent of the structural damage from the fire? | Structural damage extent is the strongest predictor of project scope, ranging from a single-room repair to a full rebuild. |
| Has the property been declared safe to enter by fire officials or an inspector? | Confirms the site is legally safe to enter before a crew is dispatched, reducing liability exposure on unstable structures. |
| Do you have an active insurance claim for this fire damage? | Insurance claim status signals how funding and pacing will work, since approved claims move faster than pending or self-pay jobs. |
| Are you the property owner or an authorized representative able to approve this work? | Confirms the requester actually has authority to approve the work, preventing wasted assessments with tenants or non-decision-makers. |
| How soon do you need reconstruction work to begin? | Reveals whether the owner wants work started right away or is still planning, helping prioritize which jobs get dispatched first. |
How Cliont scores fire damage reconstruction leads
Every answer is weighted automatically — no manual review required.
Value signals
- Total loss, full rebuild needed
- Not sure
- Property Been Declared Safe: yes
- Property Owner Or Authorized: yes
Urgency signals
- Major structural damage in multiple areas
- Localized structural damage in one area
- Cosmetic or smoke damage only, no structural issues
- Immediately
See the lead your team receives
Fire Damage Reconstruction Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for fire damage reconstruction workflows
| Cliont capability | Fire Damage Reconstruction application |
|---|---|
| Weighted scoring | Structural damage extent, site safety clearance, and ownership authority carry the heaviest weights, so leads with confirmed rebuild scope and decision-making authority rank above vague or unauthorized enquiries. |
| Conditional required uploads | Damage photos and a safety clearance note are required before submission, so your team never rolls a crew to a site that hasn't been confirmed safe to enter. |
| Lead segmentation by scope | Single-family, multi-unit, and commercial property answers can route into separate CRM pipelines, since commercial fire rebuilds typically involve different crew sizing and code requirements. |
| CRM routing with claim status | Insurance claim status (approved, pending, no claim, or not applicable) is passed through to your CRM so your office knows how to sequence billing conversations before the first call. |
Common fire damage reconstruction lead scenarios
Total loss, full rebuild needed
A single-family home owner reports total structural loss, an approved insurance claim, and wants work started immediately, so the intake surfaces this as a high-priority full rebuild.
Commercial property, multi-area damage
A business owner reports major structural damage across several areas with an approved commercial claim, flagging a larger, longer-lead job than a residential repair.
Cosmetic damage, wants it fast
Damage is smoke and cosmetic only but the caller wants work to begin immediately, so the intake surfaces it as an urgent quick-turnaround job rather than a structural rebuild.
Site not yet cleared to enter
Fire officials haven't declared the property safe yet, so the intake flags the lead for follow-up instead of letting it move straight to a crew assessment.
Tenant inquiring, not the owner
The person filling out the form isn't the property owner or an authorized decision-maker, so the intake flags it for ownership verification before any assessment is scheduled.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More fire and smoke restoration intake templates
Fire Damage Reconstruction lead-intake FAQs
How does the intake handle uninsured or self-pay reconstruction jobs?
The insurance claim question includes an option for no insurance involvement, so self-pay jobs still move through the intake and reach your CRM, just tagged differently for how the job will be funded.
What happens if the property hasn't been cleared by fire officials yet?
That's captured directly in the intake as a yes/no question, and a 'not yet cleared' answer scores lower than a confirmed clearance, so those leads can be routed for follow-up rather than an immediate site visit.
Can the intake tell a full rebuild apart from a cosmetic smoke-damage job?
Yes, the structural damage question ranges from total loss to cosmetic-only damage, so leads arrive in your CRM already sorted by rough project scope before you make contact.
Does the intake check whether the person asking is authorized to approve the work?
Yes, there's a dedicated yes/no question confirming the requester is the property owner or an authorized representative, which helps you avoid scheduling assessments for people who can't actually sign off on the job.
How are commercial fire jobs distinguished from residential ones?
The property type question separates single-family, multi-unit residential, and commercial properties, so commercial leads can be routed or prioritized differently in your CRM from the start.
What if someone says they need to start immediately but the damage is only cosmetic?
The intake captures both signals independently, an immediate timeline and a cosmetic-only damage rating, so those leads surface as urgent but low-complexity rather than being mistaken for a major rebuild.
Turn fire damage reconstruction visitors into qualified jobs
Give every fire damage reconstruction visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.