Water extraction intake that captures source, occupancy, and urgency
Capture standing water status, source of the water, and affected areas up front, along with photos and occupancy details, so you can see which calls need a crew today and which don't.
The exact intake your emergency water extraction leads complete
This is the real 6-question guided intake for Emergency Water Extraction — the same flow your customers finish before you ever pick up the phone.
What a qualified emergency water extraction lead should tell you
Urgent pump-out and extraction of standing water from a property before drying and repair work can start, triggered by burst pipes, appliance failures, storms, or sewage backups.
- There Standing Water Inside
- Source Water
- Areas Affected By Water
- Soon Extraction Service Begin
- Property Owner, Tenant, Or
- Property Occupied
The questions your team needs answered
Every emergency water extraction intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is there currently standing water inside the property? | Confirms whether water is actively standing right now, which is the single biggest signal separating a same-day emergency from a completed cleanup. |
| What is the source of the water? | Identifies the contamination category — sewage and storm water carry the highest weight because they require faster response and different PPE than a clean supply-line leak. |
| Which areas are affected by the water? | Multiple affected areas or floors signals a larger job scope, which helps size the crew and equipment before arrival. |
| How soon do you need extraction service to begin? | Separates true emergencies needing immediate dispatch from planning-ahead inquiries that can be scheduled instead of rushed. |
| Are you the property owner, tenant, or manager authorized to request this service? | Confirms the requester has the authority to approve service, avoiding wasted dispatch to a caller who can't authorize work on the property. |
| Is the property currently occupied? | Occupancy status affects access logistics and safety precautions the crew needs to plan for before extraction begins. |
How Cliont scores emergency water extraction leads
Every answer is weighted automatically — no manual review required.
Value signals
- There Standing Water Inside: yes
- Sewage backup
- Not sure
- Today
- Within 24-48 hours
- Property Owner, Tenant, Or: yes
Urgency signals
- There Standing Water Inside
- Clean water supply line
- Appliance leak
- Storm or flooding
- Roof leak
See the lead your team receives
Emergency Water Extraction Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for emergency water extraction workflows
| Cliont capability | Emergency Water Extraction application |
|---|---|
| Automated lead scoring | Combines the standing-water answer with water source and response-time selections so a sewage backup with active standing water ranks above a stopped appliance leak. |
| Multi-select field capture | Records every affected area, including multiple floors, so dispatch can size the crew and equipment before arriving on site. |
| Authorization screening | Flags leads where the requester isn't confirmed as owner, tenant, or authorized manager, preventing crews from being sent on unapproved requests. |
| CRM routing | Sends only leads with confirmed standing water, source, and timeline into your CRM, keeping planning-ahead inquiries out of the same-day dispatch queue. |
Common emergency water extraction lead scenarios
Active sewage backup
Standing water plus a sewage source and an 'immediately' timeline is the highest-weighted combination in the catalog, so this lead should surface as a same-day dispatch, not a callback.
Storm flooding, multiple floors
Storm-driven flooding across multiple floors signals both high water-source weight and larger job scope, which changes the crew size and equipment a dispatcher would send.
Appliance leak, already stopped
A caller reporting an appliance leak with no active standing water and a 'planning ahead' timeline scores lower on urgency, letting you schedule instead of rolling a crew same-day.
Tenant calling without owner sign-off
When the requester isn't confirmed as the owner or an authorized manager, the intake flags the authorization gap before a crew is sent to a property no one approved work on.
Vacant property, roof leak
A roof leak into a vacant property scores lower on source weight but raises access and scheduling questions that occupied-property jobs don't.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More water damage restoration intake templates
Emergency Water Extraction lead-intake FAQs
How does the intake tell an active emergency from a routine inquiry?
The intake combines whether water is currently standing inside the property with how soon extraction needs to start, so 'standing water, immediately' scores far higher than 'no active water, planning ahead.'
Does the form check whether the caller can actually authorize the job?
Yes — it asks whether the requester is the property owner, tenant, or an authorized manager, so you can catch unauthorized callers before dispatching a crew to a site no one approved.
Are sewage backups treated differently from a clean supply-line leak?
Yes, the water source question weights sewage backup and storm flooding higher than a clean supply line or roof leak, which reflects the contamination risk and urgency difference between them.
Can the intake show me which rooms or floors are affected before I quote a crew size?
The multi-choice affected-areas question captures basement, kitchen, bathroom, bedroom, or multiple floors, so you can see job scope before deciding how many technicians to send.
What happens if the property is vacant when the water is discovered?
Occupancy status is captured separately from urgency, so a vacant property still surfaces as an active lead but flags access and safety considerations that an occupied home wouldn't.
How is this intake different from what I'd use for structural drying or flood damage restoration?
This form is built around the emergency-extraction moment — active standing water, source, and how fast to respond — while sibling forms for structural drying or flood damage restoration assume extraction is already done and ask different follow-up questions.
Turn emergency water extraction visitors into qualified jobs
Give every emergency water extraction visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.