Drain cleaning intake that captures blockage severity up front
Homeowners tell you which fixture is affected, how severe the blockage is, and whether water is backing up into another drain, plus upload a photo or short video, so you know what you're driving into before you dispatch a technician.
The exact intake your drain cleaning leads complete
This is the real 6-question guided intake for Drain Cleaning — the same flow your customers finish before you ever pick up the phone.
What a qualified drain cleaning lead should tell you
Clearing a slow or fully blocked drain in a sink, tub, shower, floor drain, or main sewer line, where the intake needs to confirm which fixture is affected, how severe the blockage is, and whether it's already backing up elsewhere.
- Drain Or Fixture Affected
- Severe Current Blockage
- Noticed Water Backing Up
- Soon This Service Completed
- Property Owner Or Authorized
- Already Tried Any At-Home
The questions your team needs answered
Every drain cleaning intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Which drain or fixture is affected? | Segments the lead so you can route, price, and prioritize it correctly. |
| How severe is the current blockage? | A completely blocked drain scores highest since it typically means the homeowner has no working fixture, which raises the priority for same-day scheduling. |
| Have you noticed water backing up into another fixture? | Water backing up into another fixture usually signals a deeper or main-line blockage rather than an isolated clog, so it carries the highest weight of any yes/no field in the catalog. |
| How soon do you need this service completed? | Immediate timing paired with a severe blockage answer is the clearest signal that the job needs same-day dispatch rather than routine scheduling. |
| Are you the property owner or authorized to approve this work? | A 'no' answer means the person can't legally approve the work, so the lead needs an ownership check before you commit truck time. |
| Have you already tried any at-home methods to clear the drain? | Knowing what the homeowner already tried, especially chemical cleaner, helps the technician prepare the right approach and avoid repeating a failed fix. |
How Cliont scores drain cleaning leads
Every answer is weighted automatically — no manual review required.
Value signals
- Completely blocked, no drainage
- Draining slowly
- Occasional clogging
- Not sure
- Noticed Water Backing Up: yes
- Within a few days
Urgency signals
- Noticed Water Backing Up
- Immediately, urgent situation
See the lead your team receives
Drain Cleaning Lead — Kitchen Sink, Complete Blockage
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for drain cleaning workflows
| Cliont capability | Drain Cleaning application |
|---|---|
| Weighted answer scoring | Combines blockage severity, backup into another fixture, and requested timeframe into a single urgency score so a completely blocked, backing-up drain with immediate timing outranks a slow occasional clog. |
| Branching intake logic | When a homeowner selects 'Main sewer line' as the affected fixture, the intake can flag the lead differently than a standard sink or tub clog, since it may involve a bigger job. |
| Authorization check | The owner/authorized-to-approve question scores non-owners lower, so tenant-submitted leads get flagged for a quick ownership confirmation before you schedule an estimate. |
| Photo and video capture | Homeowners upload a photo or short video of the drain and any visible backup, giving your technician a preview of severity before they load the truck. |
Common drain cleaning lead scenarios
Kitchen sink fully blocked, backing up
Homeowner reports complete blockage in the kitchen sink and water backing up into another fixture, with immediate timing selected — the intake flags this combination for same-day dispatch.
Slow drain, no rush
Occasional clogging in a bathroom sink with flexible timing and a plunger already tried gets a lower urgency score, letting you schedule it during normal routing instead of pulling a tech off another job.
Suspected main sewer line issue
Selecting 'Main sewer line' as the affected fixture alongside complete blockage signals a job that may need more than a standard drain snake, so you can pre-plan for camera inspection equipment before arriving.
Tenant submitting without authorization
When the person filling out the intake isn't the property owner and isn't authorized to approve work, the lead scores lower on that field, prompting a quick ownership check before you schedule an estimate.
Already tried chemical drain cleaner
A homeowner who's used a chemical cleaner on a slow floor drain within the last few days needs different handling on arrival — the intake surfaces that detail so your technician arrives prepared, not surprised.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More plumbing intake templates
Drain Cleaning lead-intake FAQs
How does the intake tell an emergency drain call from a routine one?
The combination of blockage severity, whether water is backing up into another fixture, and how soon the homeowner needs service determines urgency — a completely blocked drain with backup and immediate timing scores highest.
Can homeowners tell us exactly which drain is the problem before we call them back?
Yes, the intake asks which fixture is affected — kitchen sink, bathroom sink, tub or shower, floor drain, main sewer line, or other — so you know what to expect before you pick up the phone.
What happens if a tenant fills out the form instead of the property owner?
The intake asks whether the person is the property owner or authorized to approve the work; a 'no' answer scores lower so your team can confirm authorization before booking an estimate.
Does the intake capture what the homeowner already tried themselves?
Yes, it asks whether they've used a plunger, chemical drain cleaner, manual snake, or nothing yet — useful context for your technician before they arrive with the right equipment.
How are main sewer line problems flagged compared to a simple clogged sink?
Selecting 'Main sewer line' as the affected fixture combined with a complete blockage answer signals a job that may extend beyond standard drain cleaning, so you can plan for inspection equipment or route it toward Sewer Line Inspection or Sewer Line Repair if needed.
What photos or video should homeowners provide for a drain cleaning lead?
Homeowners are asked to submit a photo or short video of the affected drain and any visible backup, which helps you assess severity before dispatching a technician.
Turn drain cleaning visitors into qualified jobs
Give every drain cleaning visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.