Know which trenchless sewer leads are worth an estimate visit
Ask homeowners about their sewer symptoms, whether a camera inspection already confirmed the issue, and how soon they need it fixed, then collect inspection footage or yard photos before the job ever lands in your CRM.
The exact intake your trenchless sewer repair leads complete
This is the real 7-question guided intake for Trenchless Sewer Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified trenchless sewer repair lead should tell you
Repair of a damaged or collapsed sewer line using pipe lining or pipe bursting techniques instead of trenching the full yard, typically confirmed by prior camera inspection or a known symptom pattern like backups or root intrusion.
- Problem Experiencing With Sewer
- Plumber Or Camera Inspection
- Property This
- Property Owner Or Authorized
- Soon This Repair Done
- There Existing Access Dig
- Approximate Age Home'S Sewer
The questions your team needs answered
Every trenchless sewer repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What problem are you experiencing with your sewer line? | The specific symptom selected, especially a confirmed collapsed pipe versus a vague slow drain, drives most of the value scoring and tells your team how urgent the underlying damage likely is. |
| Has a plumber or camera inspection already identified the sewer line issue? | Knowing whether a camera inspection already confirmed the issue determines if the lead is ready for a direct trenchless quote or still needs a diagnostic visit scheduled first. |
| What type of property is this for? | Segments the lead so you can route, price, and prioritize it correctly. |
| Are you the property owner or authorized to approve this repair? | Confirming the requester can actually approve the repair filters out tenants or unauthorized inquiries before your team invests time in an estimate. |
| How soon do you need this repair done? | This is the only urgency signal in the catalog, so it separates active sewage emergencies from leads that can wait for a scheduled estimate slot. |
| Is there existing access to dig small entry pits in your yard if needed? | Existing pit access tells the crew whether site conditions are ready for trenchless work or if excavation logistics need to be scoped during the estimate. |
| What is the approximate age of your home's sewer line? | Older sewer lines are more likely to need full lining or bursting rather than a spot repair, so this helps your team anticipate scope before the visit. |
How Cliont scores trenchless sewer repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Recurring backups or clogs
- Tree root intrusion
- Slow drainage throughout the house
- Sewage odor in yard or home
- Not sure, need diagnosis
- Plumber Or Camera Inspection: yes
Urgency signals
- Confirmed broken or collapsed pipe
- Immediately, active sewage issue
See the lead your team receives
Trenchless Sewer Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for trenchless sewer repair workflows
| Cliont capability | Trenchless Sewer Repair application |
|---|---|
| Conditional branching | If a homeowner answers that no camera inspection has been done yet, the intake can be configured to route that lead toward a diagnostic inspection step instead of a direct trenchless estimate. |
| Automatic lead scoring | Confirmed broken or collapsed pipe and tree root intrusion carry higher weights than slow drainage, so the scoring engine ranks structural symptoms above general drainage complaints automatically. |
| Urgency-based alerts | A homeowner selecting 'immediately, active sewage issue' can trigger a same-day SMS notification to your team instead of sitting in a standard estimate queue. |
| Media capture widget | The intake can prompt homeowners to upload existing camera inspection footage or reports, giving your estimator diagnostic context before the first site visit. |
Common trenchless sewer repair lead scenarios
Active sewage backup
Homeowner selects sewage odor or a confirmed break and needs it fixed immediately, which the intake flags as an urgent lead for same-day follow-up rather than a routine estimate slot.
Camera inspection already done
A prior plumber or inspector already confirmed a collapsed pipe, so the intake captures that inspection detail and lets your team quote directly instead of scheduling a diagnostic visit first.
Not sure, just researching
Homeowner picks slow drainage or 'not sure, need diagnosis' with a timeline of 'just exploring options,' signaling a lead that needs education and nurturing rather than an immediate site visit.
Tenant without approval authority
The requester isn't the property owner and can't authorize the repair, which the intake surfaces early so you can redirect the conversation to the actual decision-maker before quoting.
Older line, unclear access
A homeowner with a sewer line over 50 years old but uncertain yard access for entry pits gets flagged for a scoping conversation about dig requirements before an estimate is booked.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More plumbing intake templates
Trenchless Sewer Repair lead-intake FAQs
How does the intake separate an active sewage emergency from a routine root intrusion inquiry?
The urgency question about how soon the repair is needed distinguishes homeowners with an active sewage issue from those who are within a week, a month, or just exploring options, so emergencies surface differently than routine root-intrusion inquiries.
Does the intake ask if a camera inspection has already been done?
Yes, the intake asks whether a plumber or camera inspection has already identified the sewer issue, which tells your team if a lead is ready for a direct trenchless quote or still needs a diagnostic visit first.
What happens if the person filling out the form isn't the property owner?
The intake asks directly whether the requester is the property owner or authorized to approve the repair, so tenants or unauthorized inquiries are identified before your team spends time on an estimate that can't move forward.
Can the intake tell me if there's room to dig entry pits before I quote trenchless work?
Yes, the intake asks whether existing access to dig small entry pits is available in the yard, giving your crew an early read on site conditions before the estimate visit.
How does an 'unsure' symptom answer get handled versus a confirmed collapsed pipe?
Both are treated as legitimate leads in this catalog since there's no lower-fit symptom option, but a confirmed break carries the highest weight while 'not sure, need diagnosis' is scored slightly lower so your team can prioritize accordingly.
Does the intake distinguish residential jobs from multi-family or commercial properties?
Yes, homeowners select property type as single-family, multi-family, or commercial, which lets your team route or price the job differently based on property complexity.
Turn trenchless sewer repair visitors into qualified jobs
Give every trenchless sewer repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.