Sewer line intake that captures inspection confirmation up front
Homeowners describe their symptoms — from gurgling drains to sewage backups — confirm whether a camera inspection already identified the problem, and note yard access before your crew ever drives out. Upload photos of the soggy or sunken area so you can see the job before you book an estimate.
The exact intake your sewer line repair leads complete
This is the real 6-question guided intake for Sewer Line Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified sewer line repair lead should tell you
Diagnostic and repair service for a damaged, blocked, or collapsed underground sewer line running between a property and the municipal main, qualified by symptom severity, prior inspection findings, and physical access for repair equipment.
- Symptoms Noticing With Sewer
- Plumber Or Camera Inspection
- Urgent This Issue
- Property This
- Property Owner Or Authorized
- Repair Crew Access Affected
The questions your team needs answered
Every sewer line repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What symptoms are you noticing with your sewer line? | Sewage backup and yard sinking carry the highest symptom weights, so this answer alone can push a lead into your priority queue. |
| Has a plumber or camera inspection confirmed the sewer line issue? | A confirmed camera inspection means the diagnosis is already done, letting you move straight to a repair quote instead of a diagnostic visit. |
| How urgent is this issue? | Urgency determines whether the lead needs same-day dispatch or can be booked into a standard estimate slot. |
| What type of property is this? | Property type tells you whether you're scoping a straightforward residential repair or a larger multi-family or commercial job. |
| Are you the property owner or authorized to approve this repair? | Confirming the respondent can approve the repair prevents you from quoting a job the person can't actually authorize. |
| Can a repair crew access the affected sewer line area with equipment? | Equipment access tells your crew in advance whether the job needs standard trenching gear or a different approach for tight yards. |
How Cliont scores sewer line repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Slow or gurgling drains
- Sewage backing up into home
- Foul odor in yard or home
- Soggy or sunken area in yard
- No symptoms, just inspecting
- Yes, confirmed by inspection
Urgency signals
- Emergency, active backup or flooding
- Planning ahead, no immediate crisis
See the lead your team receives
Sewer Line Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for sewer line repair workflows
| Cliont capability | Sewer Line Repair application |
|---|---|
| Weighted answer scoring | Symptom answers like sewage backup and soggy yard carry the highest weights, so a lead reporting a suspected sinkhole scores above one with only slow drains. |
| Conditional routing logic | The access question flags limited-access yards (narrow lots, fencing) so you can plan for smaller equipment or a site visit before committing a full crew. |
| Authorization gating | The ownership/authorization question separates homeowners who can approve a repair from tenants or third parties, keeping unapproved jobs out of your active pipeline. |
| Property-type segmentation | Commercial and multi-family selections can be flagged separately from single-family homes, since sewer repair scope and pricing typically differ by property type. |
Common sewer line repair lead scenarios
Active sewage backup
Homeowner reports sewage backing up into the home and flags it as an emergency, which combines the highest symptom weight with urgent scheduling and should surface at the top of the queue.
Already confirmed by camera inspection
A homeowner who's already had a camera inspection confirm the sewer line issue arrives with a diagnosis in hand, letting you quote off known findings instead of scheduling a diagnostic visit.
Sunken yard, cause unconfirmed
A soggy or sunken patch of yard is a strong visual symptom, but the homeowner isn't sure it's the sewer line — the intake still flags this as worth an estimate while noting the uncertainty for your team.
Rental property, tenant reporting
The property type question flags a managed rental, and the ownership question surfaces whether the person filling out the form is actually authorized to approve the repair before you commit a crew.
Curious homeowner, no symptoms yet
Someone selects 'no symptoms, just inspecting' with a planning-ahead timeline — a lower-urgency lead you can route to a standard inspection slot rather than an emergency dispatch.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More plumbing intake templates
Sewer Line Repair lead-intake FAQs
How does the intake separate an active emergency from someone just checking on their sewer line?
The symptom question and the urgency question are asked together, so a selection like sewage backing up into the home paired with an emergency timeline scores very differently than 'no symptoms, just inspecting' paired with planning ahead.
Does the form ask whether a camera inspection has already been done?
Yes — homeowners indicate whether a plumber or camera inspection has confirmed the issue, whether they only suspect it's the sewer line, or whether they're unsure what's causing the symptoms, so you can tell diagnosed jobs apart from guesswork before you call back.
What happens if the person filling out the form isn't the property owner?
The intake asks directly whether the respondent is the property owner or authorized to approve the repair, which lowers the fit score for someone without approval authority and prevents you from quoting a job that can't move forward.
Can this intake handle rentals or multi-family and commercial properties, not just single-family homes?
The property type question covers single-family, multi-family, commercial, and managed rental properties, so you can see the property category before you decide whether it fits your crew and scheduling — larger commercial jobs may be better routed to your Commercial Plumbing intake instead.
Does the intake check whether equipment can actually reach the sewer line?
Yes — homeowners are asked whether a repair crew can access the affected area with equipment, or whether access is limited by things like a narrow yard or fencing, so you know before dispatch if the job needs different planning.
How is this different from a Sewer Line Inspection or Trenchless Sewer Repair intake?
This intake is built around active symptoms and repair readiness rather than a standalone diagnostic visit or a specific trenchless method — homeowners who only want an inspection, or who already know they want trenchless, are better matched to those sibling intakes.
What photos does the intake collect from homeowners?
Homeowners are prompted to upload photos of the affected area, such as a soggy or sunken yard section or visible backup, which gives your team a first look before an estimate is scheduled.
Turn sewer line repair visitors into qualified jobs
Give every sewer line repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.