Sewer line inspection intake that asks what your team needs to know
Homeowners tell you what's driving the inspection request, confirm whether the cleanout is accessible, and upload photos of the access point or trouble spot, so you know before you drive out whether it's an active backup, a pre-sale check, or routine maintenance.
The exact intake your sewer line inspection leads complete
This is the real 7-question guided intake for Sewer Line Inspection — the same flow your customers finish before you ever pick up the phone.
What a qualified sewer line inspection lead should tell you
A camera-based diagnostic inspection of an existing sewer line, run to confirm what's causing backups, odors, or slow drains, or to document line condition ahead of a property sale, before any repair work is scoped or quoted.
- Prompting Sewer Line Inspection
- Property Inspection
- Have Accessible Cleanout Or
- Property Owner Or Authorized
- Soon Inspection Completed
- This Sewer Line Been
- Approximate Age Property'S Plumbing
The questions your team needs answered
Every sewer line inspection intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is prompting the need for a sewer line inspection? | Recurring backups, odors, and wet spots carry the highest weights, so an active-symptom request scores well above a routine or pre-purchase check. |
| What type of property needs the inspection? | Segments the lead so you can route, price, and prioritize it correctly. |
| Do you have an accessible cleanout or access point for the sewer line? | Knowing whether a cleanout is accessible before dispatch tells the crew whether to plan extra time locating access on site. |
| Are you the property owner or authorized to approve this service? | Confirming the requester can authorize the work carries the largest weight gap in the catalog, protecting against wasted visits to tenants who can't approve service. |
| How soon do you need the inspection completed? | The requested timeframe lets dispatch prioritize an as-soon-as-possible request over a flexible, no-rush one. |
| Has this sewer line been inspected or serviced before? | Segments the lead so you can route, price, and prioritize it correctly. |
| What is the approximate age of the property's plumbing system? | Segments the lead so you can route, price, and prioritize it correctly. |
How Cliont scores sewer line inspection leads
Every answer is weighted automatically — no manual review required.
Value signals
- Recurring backups or clogs
- Slow drains throughout property
- Foul odors or yard wet spots
- Pre-purchase or sale evaluation
- Routine maintenance check
- Other reason
See the lead your team receives
Sewer Line Inspection Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for sewer line inspection workflows
| Cliont capability | Sewer Line Inspection application |
|---|---|
| Conditional branching | Routes pre-purchase or routine-maintenance requests down a lower-urgency path while active backups or odor complaints surface for faster follow-up. |
| Automated lead scoring | Weighs the inspection trigger, cleanout access, and owner authorization together so a backup-driven request from a verified owner scores well above a tenant-submitted routine check. |
| Photo and video capture | Collects a photo of the cleanout location and any visible yard wet spots or odor source before the crew is dispatched, so they know what they're walking into. |
| CRM delivery | Sends inspection leads with confirmed owner authorization and access-point photos straight into your CRM so scheduling can happen without a callback just to confirm access. |
Common sewer line inspection lead scenarios
Active backup, needs cleanout access
Homeowner reports recurring backups and confirms an accessible cleanout with authority to approve the work, giving a fast, high-confidence lead ready for scheduling.
Pre-purchase evaluation, no rush
A buyer or seller requests a pre-purchase evaluation on a flexible timeline and isn't sure if the line has ever been inspected, so the intake flags it as a scoped diagnostic visit rather than an emergency.
Tenant reports odors, can't authorize
A renter describes foul odors or yard wet spots but answers no to property-owner authorization, signaling the estimate needs owner sign-off before a visit is booked.
Older multi-family property, unknown access
A multi-family building with plumbing over 30 years old and no clear cleanout location comes through, so the crew can plan for locating access on site instead of assuming it.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More plumbing intake templates
Sewer Line Inspection lead-intake FAQs
How does the intake tell a routine inspection from an active plumbing emergency?
The reason selected for the inspection request (recurring backups, slow drains, or odors versus a routine or pre-purchase check) drives the lead's value score, and the requested timeframe adds urgency context so your team can prioritize call-back order.
Does the intake check if the person requesting the estimate can actually approve the work?
Yes. The intake asks whether the requester is the property owner or authorized to approve service, which matters most for rental and tenant-initiated requests where sign-off is needed before scheduling.
What happens if the homeowner doesn't know where the cleanout is?
The intake still captures the request, but a no or unsure answer on cleanout access tells your team to expect extra time locating access on site rather than a straight camera run.
Can the intake distinguish single-family homes from multi-family or commercial properties?
Yes, property type is a direct catalog question, so multi-family and commercial requests can be routed or flagged separately from single-family jobs before your team calls back.
Does this intake also cover sewer line repair or is that a separate page?
This page is scoped to inspection-only requests. If the homeowner already knows they need a repair, Sewer Line Repair and Trenchless Sewer Repair are separate subservices with their own intake.
Does the intake ask about the age of the plumbing system?
Yes, homeowners select an approximate age range for the property's plumbing, which helps your team anticipate whether the inspection is likely to turn up root intrusion or aging pipe issues.
Turn sewer line inspection visitors into qualified jobs
Give every sewer line inspection visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.