By the Cliont product teamUpdated September 9, 2026

towing and roadside assistance lead intake software for shops

Qualify more towing and roadside assistance leads before the first

A basic contact form gives you a name, an email, and silence. Cliont greets every visitor with your video, walks them through their job, collects photos, and hands you a scored, qualified lead.

Start your free 14-day trial Try a live demo See the intakes

●Video greeting●Guided intake●Photo upload●Instant lead scoring

Live previewQuestion 1 of 7

Where is the vehicle currently located?

Highway or roadside

Parking lot or garage

Private residence

8 towing and roadside assistance intakes

A custom intake for every towing and roadside assistance job

Each one is a ready-to-embed smart survey tuned to the job — open any to try the exact experience your leads would complete.

7-question intake

Local Towing

On-demand towing service that moves a disabled or parked vehicle a short distance within the same city or area.

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7-question intake

Heavy-Duty Towing

Assistance for towing large trucks, buses, RVs, and commercial vehicles that require specialized heavy-duty towing equipment.

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6-question intake

Emergency Towing

On-demand towing service that transports a disabled or crashed vehicle to a safe location or repair facility quickly.

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6-question intake

Long-Distance Towing

A service that tows a vehicle over an extended distance, such as between cities or states, using appropriate towing equipment.

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6-question intake

Battery Jump Start

On-site service to start a vehicle with a dead or weak battery using jump-start equipment provided by a roadside technician.

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6-question intake

Fuel Delivery

On-site delivery of fuel to a stranded vehicle so it can be restarted and driven to a nearby fuel station or destination.

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7-question intake

Flat Tire Assistance

On-site help for a flat or damaged tire, including changing to a spare or arranging transport when no spare is available.

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5-question intake

Vehicle Lockout

Roadside assistance service that helps drivers regain entry into a vehicle after being locked out without keys or access.

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Qualification

Information you need before every towing and roadside assistance job

Vehicle Located
Vehicle Blocking Traffic Or
Vehicle Towing
Vehicle Roll And Steer,
Soon Tow Service
Vehicle Owner Or Authorized
Approximate Destination Tow
Heavy Vehicle Towing
Vehicle'S Current Condition
Soon Towing Service

Lead scoring

How towing and roadside assistance lead scoring works

Value signals

Vehicle Blocking Traffic Or: yes
Rolls and steers normally
Rolls but does not steer
Fully immobile
Not sure
Within a few hours

Urgency signals

Vehicle Blocking Traffic Or
Immediately
Mechanical breakdown, not drivable
Mechanical breakdown
Immediately, emergency situation
Immediately, vehicle is blocking traffic or unsafe

The difference

Your visitor has a real job. A contact form can’t hear it.

Vehicle owners arrive ready to explain the job. Give them a conversation instead of a dead form — and get exactly what you need to win it.

Basic contact form

Three empty fields and silence

No job details or scope
No photos or context
No way to tell a real lead from a tire-kicker
You chase; most never reply

Cliont intake

A guided conversation that converts

Full job scope in their own words
Photos of the vehicle attached automatically
Every lead scored by value
High-intent leads flagged for you

The customer journey

From first click to qualified lead

Follow vehicle owners through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the job

Smart questions adapt to their job and capture the full scope.

They add photos

Photos of the vehicle and damage come attached, so you quote before it rolls in.

You get a ready lead

Scored and qualified — waiting for you to win it.

Implementation

From template to routed lead

Cliont handles website intake and qualification; your existing business system remains the source of record after handoff.

Choose the right intake

Start with the industry, service, and job template that matches the work you want to qualify.

Configure the experience

Add your video greeting, keep the questions you need, and choose which answers affect fit, urgency, and value.

Connect it to your site

Embed the guided intake on the relevant service page and test the complete phone, tablet, and desktop experience.

Route the qualified lead

Send the score, answers, and uploads into your chosen notification, CRM, or calendar workflow for staff follow-up.

FAQ

Towing and Roadside Assistance lead-intake FAQs

What does a towing and roadside assistance intake collect?

Each towing and roadside assistance template asks job-specific questions drawn from the selected service, then captures contact details and relevant photos. The resulting submission gives the team more context than a name-and-email contact form.

How are towing and roadside assistance leads scored?

Cliont weights answers that indicate scope, urgency, fit, and potential value. It sends the score with the visitor's answers so the team can prioritize stronger towing and roadside assistance opportunities without manually reviewing every raw submission first.

Can visitors try a towing and roadside assistance intake on a phone?

Yes. The guided intake is designed for mobile, tablet, and desktop browsers. Visitors can answer questions and attach the requested files from the device they already have with them.

Where can qualified towing and roadside assistance leads be sent?

Cliont can route qualified leads to email, SMS, Slack, common CRM and calendar tools, Zapier, webhooks, or an API workflow. Cliont handles lead intake and qualification; the connected practice or business system remains the source of record after handoff.

Pricing