Know which commercial flooring leads deserve an estimate visit
Homeowners and facility managers answer questions about project type, property size, and start timeline, then upload photos of the existing flooring so your team can scope the job before the estimate visit.
The exact intake your commercial flooring leads complete
This is the real 7-question guided intake for Commercial Flooring — the same flow your customers finish before you ever pick up the phone.
What a qualified commercial flooring lead should tell you
Installation, replacement, or repair of flooring in commercial properties such as offices, retail stores, warehouses, or multi-unit common areas, typically larger in scope and scheduled around business operating hours.
- Project
- Property This
- How Large Area Needing
- Property Owner Or Authorized
- Space Remain Open And
- Would Like Project Start
- Have Preferred Flooring Material
The questions your team needs answered
Every commercial flooring intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of project do you need? | Project type separates full replacements and new installations, which are typically larger scopes, from repairs, letting you weight bigger jobs higher. |
| What kind of property is this for? | Property type routes the lead by context — a warehouse job needs different crew and material expertise than a retail store or office fit-out. |
| Approximately how large is the area needing flooring work? | Approximate square footage tells you whether this is a quick walkthrough estimate or a scoped bid that needs more prep time. |
| Are you the property owner or authorized to approve this work? | Ownership or authorization to approve the work is weighted heavily (10 vs 3) because a lead from someone who can't sign off risks a wasted estimate visit. |
| Will the space need to remain open and in use during the work? | Whether the space must stay open during the work signals scheduling complexity, such as phased installs or off-hours crews, before you commit to a quote. |
| When would you like the project to start? | Start timeline separates leads ready to move immediately from those just exploring, so your team can prioritize estimate time accordingly. |
| Do you have a preferred flooring material in mind? | Material preference lets your estimator bring the right samples and pricing to the visit instead of guessing what the client wants. |
How Cliont scores commercial flooring leads
Every answer is weighted automatically — no manual review required.
Value signals
- New flooring installation
- Full replacement of existing flooring
- Repair of damaged flooring
- Not sure
- Property Owner Or Authorized: yes
- Within a month
Urgency signals
- Immediately
Disqualifiers
- Not sure yet
See the lead your team receives
Commercial Flooring Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for commercial flooring workflows
| Cliont capability | Commercial Flooring application |
|---|---|
| Weighted lead scoring | Combines project type, ownership authorization, and start timeline so a warehouse replacement starting immediately with a confirmed authorized approver scores well above a repair request from an unconfirmed requester. |
| Conditional intake logic | Surfaces the 'must the space stay open' answer as a standalone scheduling flag, so occupied retail or office jobs are visibly different from vacant space jobs before you quote. |
| Multi-select capture | Records every material the homeowner or facilities contact is considering (carpet tile, vinyl/LVT, polished concrete, epoxy, tile or stone) as a list your estimator can review before the visit. |
| Authorization verification | Flags leads where the requester is not the property owner or authorized approver, so your team can confirm decision-making authority before allocating estimate time. |
Common commercial flooring lead scenarios
Warehouse full replacement, ready now
Property is a warehouse over 10,000 sq ft, the requester confirms they're authorized to approve the work, and the start timeline is immediate — the intake flags this as a top-priority estimate before it reaches your inbox.
Retail store must stay open
Retail space needing new flooring where the space must remain in use during the work, signaling a phased or off-hours schedule your estimator needs to plan around before quoting.
Requester isn't the decision-maker
Multi-unit common area repair where the person filling out the form is not the property owner or authorized approver, which the intake weights lower until ownership is clarified.
Small office repair, unclear scope
Office space under 1,000 sq ft with a repair request and no material preference selected — a smaller job that still routes to your CRM but with a lighter scope profile.
Just comparing options
A prospect selects 'just exploring options' for start timeline with no urgency, letting you deprioritize the visit while still keeping the lead in your pipeline for later follow-up.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More flooring intake templates
Commercial Flooring lead-intake FAQs
How does the intake handle jobs where the space has to stay open during installation?
The intake asks directly whether the space needs to remain open and in use during the work, so you can see upfront whether a job needs phased scheduling or off-hours crews before you commit to an estimate.
What happens if the person submitting the request isn't the property owner?
The intake asks whether the requester is the property owner or authorized to approve the work, and this answer is weighted heavily, so unauthorized submissions surface as lower priority until ownership is confirmed.
Does the intake collect square footage before we send someone out?
Yes, the intake asks for an approximate size range — under 1,000 sq ft, 1,000-10,000 sq ft, or over 10,000 sq ft — so you know whether you're walking into a small office repair or a large warehouse bid.
Can a homeowner or facilities manager select more than one flooring material they're considering?
Yes, material preference is a multi-select field covering options like carpet tile, vinyl or LVT, polished concrete, epoxy coating, and tile or stone, so your estimator can prep the right samples in advance.
How does the intake distinguish an office lead from a warehouse or retail lead?
A dedicated property-type question separates office space, retail store, multi-unit common area, warehouse or industrial space, and other commercial space, so leads route with enough context to match the right crew.
What happens to leads who say they're 'just exploring options'?
Start timeline carries meaningful weight in scoring, so a 'just exploring' answer scores lower than an immediate or within-a-month start, letting you focus estimate time on ready projects first.
Turn commercial flooring visitors into qualified jobs
Give every commercial flooring visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.